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November 2023 by N. Elias
Purchased a number of items including a custom made leather sectional. The sectional finally arrived but required repair. They wouldn’t send the repairman and asked me to pay for the second and third visits. The repair isn’t really the best fix for the problem as the design was faulty. Now we have space gaps in the sectional. In addition, the leather got so wrinkled with ridges in the cushions within the first four months of use. They claimed they contacted the manufacturer but that they were have trouble dealing with them. They gave me the telephone number to contact the manufacturer’s representative but he said he only deals with the stores, not with their customers. I was stuck. I had to pay for the repair and I was caught between the store and the manufacturer. This store does not stand by their products while under warranty. I now have an expensive piece of junk in my living room. Dealing with this store was a hassle no one should have to put up with and was a very expensive mistake. We’re looking to replace this very expensive piece of junk.
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May 2023 by Nabil E.
We first ordered a Nicoletti leather sectional for over $8,500, then purchased 4 adjustable bar stools, a dining table with 8 chairs. Everything was fine except for the sectional. the sectional arrived 8 months later, the two recliners didn't work properly. We had to wait for several weeks until they sent someone to fix the problem. He switched the two recliners leaving a gap between them. Then the recliners were not stable on the floor. They said I would have to pay the technician to come and fixed it, which I did. The problem wasn't fixed as the technician suggested there was a flaw in the design and he could improvise a solution. That solution included a ghastly looking leg that doesn't match the sectional legs. They said they ordered the legs but every few weeks they'd say tthere was a problem because they were having problems with the manufacturer. Then we noticed huge wrinkles in the seats after3-4 months of use. They asked for photos. Finally the legs arrived but they said if I wanted them installed I would have to pay the technician. Left with no choice I agreed, even though the wrinkles were getting worse. I was told that they will not pay for the leather cushions inspection or repair. They took no responsibility for this defective product. They washed their hands even though the product was under warranty. This has been a nightmare transaction. We're left with the choice of keeping the sectional and spending $3000-$4000 more to repair replacing the defective cushions and putting up with a make do structural setup including a big gap between the two recliners or throwing away the entire sectional! This company does not stand by its customers or by its products. My advice is to stay away from this unethical company that doesn't care about its customers! One star is the lowest I can go I wish there were zero or negative star choices.
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January 2023 by Mina Mehrabkhani
Very reasonable price.
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May 2022 by Morgan D.
If I could give this store 0 stars I would. I never leave reviews but feel this is a must.I purchased an art print, no one called for delivery so I decided to cancel the order. The merchant refused to refund me for a product I did not receive I even agreed to pay the restocking. I ended up disputing with the card company who advised that the merchant told them I received the order... complete lie. I'm married to an attorney and will now be moving forward with legal action. Save your money and headache... do NOT shop here
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May 2021 by Dianne Lavelle
this is a cool store with reasonable priced cool and unique furniture.For example they had a unique royal blue leather sectional, and a cushioned leather cushion-headed king frame which were way cooler than i’m explaining it. There are also geometric themed pieces. Have fun!
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August 2019 by Fernando Linares
I had bought My Bedroom furniture from them some years ago. I must say it was top of the line Aboustley beautiful!!!! Service was amazing there!!!
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February 2019 by Lori Linares
QUALITTY bought bedroom furniture from them and would gladly do it AGAIN! TOP QUALITY!
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August 2018 by Monique Gordon
I love this furniture store!!! The best one I have been to in the city. Excellent customer service always willing to find what you are looking for. I'm on my third bed from them. Would recommend them to anyone looking for quality furniture at a great price....
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August 2016 by Chelly S.
Cheap stuff mostly tacky, but here and there, you'll find some decent designs. Not sure how long anything from here would last.
