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November 2023 by Henry McKay
Prompt service great customer service.This is a great shop.
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September 2023 by Edwin Paul
Appointment wasn't delivered and service writer rude!
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September 2023 by Lee Wahler
Great place for car work. Took my car in even though I was late, did more than planned And got me out quickly
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August 2023 by Sophia Bernstein
Had an issue with the tire pressure in my car and could not figure it out. Went to Monument Road Tire & Service and James helped me out he was so helpful and kind! They checked my tire pressure for me and made sure that my tires were all good and sent me on my way. I could not recommend more!!!
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August 2023 by Marcia Gross
A job great service on the 3rd of August at the monument road tire & service good year, that is Ryan who is also store manager also did a great job, outstanding work, likable, very knowledgeable. Appreciate it, pass this on to Dave Preston it was a great experience ,great job again thank you!!
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April 2023 by Rodrigo Mariscal
Great customer Service , front desk operator Ryan R was very helpful and polite. The service for my tire was fast and efficient.
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April 2023 by bbygrl ari
Dropped my car off and it was completed within the hour! great service :)
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March 2023 by Carla Y.
We have had the best service for Monument Tire Service! They are honest reliable and trustworthy service! We have found our cars a new home for repairs. They will treat your car like it was their own! Highly recommend this place! Ryan was just the best! Thank you!
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January 2023 by Gail Parr
Did exactly what I asked them to do..called with price first..asked if I wanted OEM or after market part...showed me where part failed....
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December 2022 by Dianna DB Mediation
Good people, good service, good prices! Ryan's knowledge and kindness and patience helping me find best value for dollar on my new tires made me feel good about spending the money with them. Plus he threw in a new battery for my key-fob when he noticed it was out... they really pay attention to the details. This place is a keeper!Service: Tires
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December 2022 by Omar Alabbassi
Honest and timely. I've taken my cars here on multiple occasions. Once, after buying a new(used) car, I brought it to them to do a once over, and they told me nothing was wrong with it! How many mechanic shops do that?!
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November 2022 by Kenneth Bates
Called on Monday morning and inquired about diesel diagnostics and repairs. The manager indicated they could diagnose and repair some types of issues on diesel engines. So I took the truck in on Tuesday morning and was told upon drop off that they would start the troubleshooting that day. On Wednesday morning I called and they said that diagnostics was in progress but not completed yet. All the while my truck sat outside because there wasn't room inside to conduct the work. On Thursday morning I went in person and was told that because numerous employees called out on multiple days that nothing was done to diagnose the issues.I understand some things are out of management's control, like employees not showing up for work, but I was told they had started working on the truck and two days later I was told nothing was done.I had the truck towed to another shop where I received a diagnosis that same day. I wasted 3 days taking my work truck to Monument Tire, and I will not return there for service.Service: Auto engine diagnostic
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October 2022 by O'connor lee
Great professionalism, great care of military members and short timelines took care of me quick, to the point and perfect. Great service great care, great team use this if you need quick and efficient help!Service: Tires
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September 2022 by Brother Don
I scheduled an appointment Wednesday for 4pm Friday. I showed up 5 to 10 minutes early. Ryan was very kind and provided me with a quote on tires I had asked for. My vehicle sat in the parking lot for 30 minutes. Once it was driven into the service area it took an hour until my oil change was finished and I was out the door.from 3pm to 4:30pm being 1hour and 30 minutes total for my wait time. I had rightfully assumed that it would have taken at the most an hour with an scheduled appointment, and at the least 30 minutes. The only thing that would have made the experience better, (other than the service provided being quicker) would’ve been some sort of ETA on how long it would’ve taken beforehand.Service: Oil change
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September 2022 by Don
I scheduled an appointment Wednesday for 4pm Friday. I showed up 5 to 10 minutes early. Ryan was very kind and provided me with a quote on tires I had asked for. My vehicle sat in the parking lot for 30 minutes. Once it was driven into the service area it took an hour until my oil change was finished and I was out the door.from 3pm to 4:30pm being 1hour and 30 minutes total for my wait time. I had rightfully assumed that it would have taken at the most an hour with an scheduled appointment, and at the least 30 minutes. The only thing that would have made the experience better, (other than the service provided being quicker) would’ve been some sort of ETA on how long it would’ve taken beforehand.Service: Oil change
