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January 2024 by Jailon Dobson
For my review it will be based on the time I was there from March 2021 to February 2023 after finally receiving my refund deposit a few months back in October 2023. I lived in APT 1207 right by the leasing office.Pros: This location provides a great variety of nearby food and shopping locations such as the Highlands Square Shopping center and River City Marketplace. The Jacksonville International Airport is about 10 minutes away depending on traffic,the community is gated , there is a small pool directly behind the leasing office, there is a playground for children, a tennis court, Valet Trash Pickups , there are laundry services available for residents to use, and a variety of nearby schools for children to attend to.Cons: Within a few months of moving in I experienced dealing with roaches coming from the upstairs unit above me - as well as roaches coming into my unit through the sink, bath tub, and the air vents due to the tenants above me were very filthy. (So please be aware if you have a bottom unit) --In the spring/summer time the mosquitoes will eat you alive since the property has a lot of trees and is surrounded by water.I also experienced nats coming through my window if left open for periods at a time and even small lizards made entry but they were no harm. As stated above since the complex provided Valet Trash pick up services everyone would leave their trash bags on the ground outside of their units causing stray cats to tear into the bags to find food causing trash/litter to be left on the ground from time to time.At times the pool area was closed down due to it not being cleaned in a timely manner during the summer months.I briefly experienced random squatters in the unit above me after my previous neighbors moved out and the squatters almost flooded my unit when someone decided to run the bath water and did not turn it off. ( Again please be aware if you decide to rent or lease a bottom unit.) With the community being gated there were long periods of time when the gates were down and the property management left the gates open for anyone to enter and when the gates were in use many of the residents did not have gate cards or codes so they would enter through the exit - as a result many of random people having access to the neighborhood some of my neighbors experienced car break-ins. I was lucky enough to not go through that but my co-renter did twice.Lastly during hurricane season if you can try your best to not park by any trees - I had my windshield cracked from flying debris--As far as the property management I started with Lincoln Property Management and the staff was very nice and helpful - I ended services with Saar management - they were nice and helpful as well during my brief interactions with the staff members at that time - After I moved out me and my Co-Renter had issues with getting our refund deposit back and after about 7-8 months after move out we were finally was able to receive payment - At times the staff DOES NOT answer their phones even when staff is present in the office. Lastly after Saar Management acquired the property they back charged me and many other tenants for water, sewer, and the other on-site utilities after about 3 months of not asking for residents for payment during their acquisition process of the property which was very unfair at the time.Since my move out Saar Management made a lot of upgrades to the property and certain units.Overall my experience there was about a 2.5-3 out of 5 star experience - It was not bad but could have been better for the price of rent and the non-availability of certain on-site amenities due to repairs needed at the time.Nevertheless I did enjoy the memories I had while living there and good luck to anyone who decides to move there in the future!
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October 2023 by David SOLOMON
Cheap not good naiberhood
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September 2023 by Sylvia
Very pleasant community to visit
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June 2023 by karsharra johnson
I moved in about a week ago and I'm in absolute love with my apartment. I have a renovated 3/2 and my experience since move in has been 10/10 saar management really cares about the residents and the property. I had one minor issue with my fridge and it was replaced right away with a brand new fridge. The staff is amazing in the office. Shirley and Janine and the maintenance guys are friendly, hilarious ? and on top of their jobs they do not slack! Anything you need they are there in a hurry. The community is beautiful my family and I are at home for the next few years ❤️ Thank you for this beautiful brand new apartment
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February 2023 by Nell
Over 2 months since move out. No deposit has been returned to me. Saar management is withholding people's deposits and currently manages northlake. Don't rent here!
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January 2023 by Wright Scot
The property manager has been great to work with, and the rest of the team has been helpful when we've needed them as well. The area itself is pretty quiet, which is nice when you want some peace and quiet after a long day at work or school! All in all, I would definitely recommend this apartment building if you're looking for something affordable and near-by!
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December 2022 by Mitchell Carter
We've been living at Northlake Apartments for a few months now and it's been great so far! The property manager and team are great to deal with. The area is pretty quiet and the apartment itself has everything we need. It's definitely worth checking out if you're looking for somewhere new!
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December 2022 by Caryn Groves
The grounds are very well kept, and the staff is incredibly friendly and helpful. The neighborhood is also extremely quiet, which makes for a great place to rest after a long day at work.The only downside to living here is that the laundry rooms are often occupied by other residents when I'm trying to do my wash, but it's not too big of a deal because they're usually quick about getting their stuff done so that there's room for mine.My favorite part about this place is how peaceful it feels; it's exactly what I was looking for in an apartment complex! If you're looking for somewhere new to live, I would highly recommend checking out this place!
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December 2022 by Ale Montero
I have been living here for about six months now and am so happy with my decision to move here. The grounds are beautiful and the staff is amazing. Every time I walk by someone on the property they always say hello and ask how I'm doing. They really care about making this place feel like home!
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December 2022 by Carlos Moreno
My apartment is great and the grounds are very well kept. It's located in a quiet neighborhood so there's no noise coming from outside or inside of neighboring units. I've been living here for about two years now and have no complaints!
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December 2022 by Latasha Arnold
The apartments are clean, well-maintained, and have everything you need—including a dishwasher!The customer service has been excellent throughout my time here; any maintenance issues I've had have been addressed promptly and efficiently. And the location is perfect
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December 2022 by Amber Dimond
I've been living here for two years, and I recently renewed my lease for another year because I love it so much! The building itself is great - there are always people around if you need something but it's not too noisy.
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December 2022 by Anna Samantha
We love living here. We recently moved into the Northlake community, and so far we've been very happy with our experience! The staff is lovely and the neighbors are very friendly. I love the community here.
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December 2022 by Stephanie Jackson
I recently moved to the area and decided to give this place a try. I have been nothing but impressed with the level of service and care that they have given my family. The amenities are great and my kids love going there after school because all of their friends go there too!
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December 2022 by Anke Elsa
The Saar Properties management team has been great. They're always available when we need them, and they go above and beyond to make sure that everything is taken care of quickly and efficiently.