-
March 2024 by Ben Siebold
Fixed up my look 695. Fantastic service. Highly recommend!!!
-
February 2024 by Greg Woelfel
Amazing shop. Awesome staff. Always willing to go the extra mile to solve my bike fit problems and help with custom orders. Wouldn’t take my bikes anywhere else for maintenance.
-
February 2024 by Erica Lovelace Cooks
Super helpful staff! The owner has always taken great care of us and helps us choose the best equipment. Also, when we took our bike in to get fixed he held onto a light for a couple of months and remembered to give it back to us when we came back!
-
January 2024 by Paul Shaar
I have brought two different e-bikes in for a flat tire repair and a new tire installation. Ally got me checked in both times and within a couple of hours, I was rolling again…!Great service, Holt checked out my gears and shifter and tweaked my adjustments.Good luck with all you do, I love your dogs too…!Paul Shaar
-
September 2023 by Bogart Durand
I ended up paying $110 for a repair of less than $20.I had been a Tucker Bicycles customer for just over a year. And despite the few opportunities I had to take my bike there, my overall experience had been quite pleasant and the service/price ratio is quite decent until.....A month ago I went again to look for a general quote for the maintenance of a bicycle. This appointment lasts almost two weeks. And when Mr. Tucker calls me to tell me the total amount, I asked him not to do any repairs, since it did not make sense for me to make such an investment for a bycicle that I did not even expect to keep, (even I told him that I wanted to buy a GT and I asked if he had any and he said no).Apparently not agreeing to these repairs, Mr. Tucker did not like, since after that his treatment to me changed drastically , being particularly rude when I went to get the bike.I decided don't care about it and a week later, after buying a GT at Dickies, I decided to take it to him for a tune up, trusting his work to get it set up. From the outset he tells me that I have to leave the bike again for two weeks (a time that seemed exaggerated to me due to the work to be done) but I agreed without any problem.Exactly 11 days after I drop off my bike, I decide to bring my girlfriend's bike to them for a simple chain adjustment with the intention of having it ready when the other bike is ready. To my surprise, my previous bike was ready, but with the particularity that the rear wheel had been changed. When I ask how that was possible my bike it's completely NEW, Mr. Tucker tells me that the tire had a hole in it. My surprised reaction at not understanding how it was possible, the bike was new, I hadn't used it even once. Also, since it was possible that they had not called or sent me a message before changing the tire, Mr. Tucker told me that he had called me days before, which was a lie and I even showed him that I had no call for them.So, let's see, how is it possible that there is no record or check list of the good and/or bad things when a bicycle enters your workshop? Second, how come repairs are made without prior authorization!He was quite unprofessional in the way he handled the whole situation and disrespectful to a customer. Obviously I will not return there and I will make sure that no one I know does.
-
September 2023 by Jesse A. Harper
Great service with a large inventory to fit any and all of your bicycle needs!! Very friendly as well! Highly recommended!!!
-
September 2023 by Ryan Prindiville
Best bike shop I've ever when to, good prices and outstanding service quality.
-
September 2023 by Mac Lyerly
Extremely reliable, honest, and great service. Knowledgeable about bikes and bike accessories.
-
August 2023 by Bogart D.
I had been a Tucker Bicycles customer for just over a year. And despite the few opportunities I had to take my bike there, my overall experience has been quite pleasant and the service/price ratio is quite decent. However, a month ago I went again to look for a general quote for the maintenance of a bicycle. This appointment lasts almost two weeks. And when Mr. Tucker calls me to tell me the total amount, I asked him not to do any repairs, since it did not make sense for me to make such an investment for a bycicle that I did not even expect to keep, (even I told him that I wanted to buy a GT and I asked if he had any and he said no). Apparently not agreeing to these repairs, Mr. Tucker did not like, since after that his treatment to me changed drastically , being particularly rude when I went to get the bike. I decided don't care about it and a week later, after buying a GT at Dickies, I decided to take it to him for a tune up, trusting his work to get it set up. From the outset he tells me that I have to leave the bike again for two weeks (a time that seemed exaggerated to me due to the work to be done) but I agreed without any problem. Exactly 11 days after I drop off my bike, I decide to bring my girlfriend's bike to them for a simple chain adjustment with the intention of having it ready when the other bike is ready. To my surprise, my previous bike was ready, but with the particularity that the rear wheel had been changed. When I ask how that was possible my bike it's completely NEW, Mr. Tucker tells me that the tire had a hole in it. My surprised reaction at not understanding how it was possible, the bike was new, I hadn't used it even once. Also, since it was possible that they had not called or sent me a message before changing the tire, Mr. Tucker told me that he had called me days before, which was a lie and I even showed him that I had no call for them. So, let's see, how is it possible that there is no record or check list of the good and/or bad things when a bicycle enters your workshop? Second, how come repairs are made without prior authorization! To me the only motive or reason why he did it was because of his displeasure when I didn't agree to have the bike he had taken a month earlier repaired. He was quite unprofessional in the way he handled the whole situation and disrespectful to a customer. Obviously I will not return there and I will make sure that no one I know does.
-
July 2023 by jimmars
Road Bike Build, Holt did it right, listened to what I was thinking, gave advise on changes, built solid and at the right timeframe. Cost was very reasonable to great!! Thanks
-
July 2023 by Joey Scarpinati
Holt and his team are amazing. Best bike shop in Jacksonville!
-
June 2023 by Katie Sawaya
Brought my tri bike in for a tune up, was done prior to given time frame - excellent friendly service.
-
April 2023 by Chester Dee
Tucker cycles is that local bike shop where you just wanna take your bike in because they feel like the small town friendly bike shop that knows their customers and isn't trying to rip them off or just make money. They will give you honest opinions and do quality work right in front of you. Highly recommend if you want a trustworthy business tinkering your precious bikes.
-
April 2023 by Bridget Thomas
Went to Tucker bike shop for a repair which fixed on the spot. Love these folks they provided excellent customer service and extremely pleasant.
-
February 2023 by Kelley Wiley
Travelers from Alaska, both needing tune ups on our very different mountain bikes. We were met with kindness, knowledge & great cycling suggestions.No more slipping of my chain when shifting gears, all my gears working, we were emboldened.We ended up spending the rest of the day cycling around Avondale & Ortega, “getting lost” amongst the idyllic weather & Jacksonville neighborhoods.An encouraging, helpful & uplifting experience all around. Thanks, Holt & team.
