-
July 2023 by M B150
Great fast Customer Service! Purchased water dog collar several years ago and had a problem with the loop. Contacted Customer Service and asked if I could get collar repaired. Instead, they offered to replace the collar free of charge. Received replacement collar within a few days and put it to good use over the weekend on our lab. Thank you!
-
May 2023 by Mark Carroll
Awesome company! With great products!
-
August 2022 by Nobody Special
I think I have posted maybe 5 reviews ever but this just isn’t right. I have ordered $1,000’s of dollars from Over Under and have been a long time customer. I just order about $350 in T-shirts (yes, $350 in t-shirts so you know I am crazy and loyal). The t-shirts are now 50% polyester (not 100% cotton) and are NOT made in the USA but rather Peru. Less quality shirt, made outside of the USA and the same price. It appears that Over Under has sold out like most other companies. Yes, I understand P&L’s, bottom lines, etc. but their brand is now misleading and is more about marketing and not quality made in the USA. Sorry, but my loyalty is going elsewhere.
-
March 2022 by John Ryan
Second time trying something from Over Under and it is the second time I’ve been disappointed. New hat would be great if the logo was centered…
-
December 2021 by Norman LeClair
I think I have posted maybe 5 reviews ever but this just isn’t right. I have ordered $1,000’s of dollars from Over Under and have been a long time customer. I just order about $350 in T-shirts (yes, $350 in t-shirts so you know I am crazy and loyal). The t-shirts are now 50% polyester (not 100% cotton) and are NOT made in the USA but rather Peru. Less quality shirt, made outside of the USA and the same price. It appears that Over Under has sold out like most other companies. Yes, I understand P&L’s, bottom lines, etc. but their brand is now misleading and is more about marketing and not quality made in the USA. Sorry, but my loyalty is going elsewhere.
-
December 2021 by Jordyn Davis Boyd
I ordered a Christmas gift from here. When I received my package on Friday, it was the wrong size. I called the number on the receipt, a very nice man answered the phone, apologized for the mistake and told me they would ship me the correct size and include a return label in the shipment for me to return the incorrect size. Today, (Wednesday 3 business days later) I received the package with the correct size shirt and a shipping bag with the shipping label already on it for me to send back the incorrect sized shirt. Literally all I have to do is put the shirt in the bag, seal it up, and take it to the post office. To me that is quality customer service when they make it simple for the paying customer. I will always highly recommend this brand and this company!
-
July 2021 by josh bridgeman
Superior Quality! Great American Company!
-
May 2021 by Sky Pacot
Top shelf all the way around. I'll be a lifelong customer based on the customer service and products I've bought so far. Turner has been solid every time I've called
-
January 2021 by Laura Cole
I can't say enough about the quality of Over Under products. I have the Marion tote and as a woman that appreciates finer, high quality items this bag is top notch! I receive compliments every time I use it. The leather is a high quality that you don't find in the typical bag - well worth every penny! I recently ordered dog collars for my pups and they are amazing as well. Winston and Teddy have never looked so good! Thank you Over Under for the amazing products and even better customer service.
-
January 2021 by Eric Smith
The quality of their products are second to none. The waxed briar jacket and whitby vest are timeless. The t-shirts will quickly become your favorite in your closet, they are the most comfortable! I have been buying their products for years, and will continue for years to come. CUSTOMER SERVICE IS SECOND TO NONE!! And they're made in America.
-
January 2021 by Lizanne Walker
Great company! Even better products and the best customer service.
-
January 2021 by Susan Willis Keller
Great customer service. I ordered a jacket and it was too small. I called and they were very nice and helpful. Got my jacket exchanged quickly.
-
December 2020 by Belinda Davis
I see great reviews, but I have contacted this company several times with a problem, and cannot get in touch with anyone. Makes me think they are not concerned with problems.
-
December 2020 by Belinda Davis
Horrible customer service. Cannot get anyone through email or phone.
-
October 2020 by Matt L
Excellent company, Made in the USA, what more could you ask for. I have bought numerous products from them and will be a customer for life.