-
October 2023 by B S
I can’t say ENOUGH about how great Panama is! They are fast , efficient, and friendly . They answer any questions, greet you as soon as you enter and get you out quickly ! So glad I switched to them over Wal Mart!! Thank you for being great!
-
July 2023 by Melissa Shirley
Above and beyond!I had trouble find my 8-year-old son medication in stock. He hasn't had his medication for 2 months and after trying three different pharmacy I went to Panama. Kevin, the owner of Panama Pharmacy didn't have the medication in stock but reached out to another Pharmacy/Distributor. Not only did he find two months’ supply, but he had it overnighted, and personally called me after his business hours to let me know he expected it next day. Once it arrived his staff called me to confirm it was in stock and available for pick up. He unfortunately doesn't carry the generic brand (only the brand & my insurance won't cover brand). Knowing this he still went out of his way to find the much-needed medication for my son. His staff also submitted pre-certification to our pediatrician and insurance to get try to approval for brand medication from my insurance company. When I thanked him his response "I understand I have children of my own". So very thankful!Give them a try! Walgreens had us on a waiting list and never called us on his medication (I kept calling them and by that time they only had 9 pills left). Walgreens or another pharmacy will not give you this kind of customer service! We are moving all our prescription to Panama Pharmacy because they care about their customers. Thank YOU so much for your kindness and understanding!Panama Pharmacy staff and owners Kevin and Alyssa went above and beyond for us, and we are THANKFUL!Forever customer!
-
May 2023 by L N
A local historical Landmark. Great service and great staff. Easy to get in and out
-
May 2023 by Liza Nipper
A local historical Landmark. Great service and great staff. Easy to get in and out
-
February 2023 by Vanessa Baffour
This is the best Pharmacy in Jacksonville. The owner is friendly and listens to his patrons. He personally knows my diagnosis, and works with me to ensure that all of my needs are taken care of. I never feel rushed when talking to him and he always makes it clear that he is there for us first. His staff is also very professional, consistent and friendly. If you are looking for a place where you are a person first and not another number, come to Panama pharmacy.
-
December 2022 by Karen Sanders
These people had me jumping over hoops only to said they cannot take me on due my pain pills prescribtions now your big ad online said you are accepting new patient at all locations and I told them what I take you knew instead of just telling the truth you wasted my time.
-
September 2022 by John Cramer
After 4 days to get my prescriptions in order with this pharmacy. I stopped by on the way to a business meeting the information was still not input in their database completely. The much appreciated pharmacist there was trying to fix but was unable, so the owner had to open up the database. The owner asked for me to sit down it'll be a few minutes I stated are you kidding me. I have to be at an appointment within 20 minutes. Before I could even tell him that I can come back and pick it up tomorrow he stated he would not feel my prescription. I asked why I was not rude he said because I stated are you kidding me and he's had enough impatience during the covid-19 crisis. Thank God that it was not a medication that I have to depend on to live daily since it was already 4 days behind. The company has been my pharmacist for over 8 years in the past everyone wonderful. I guess the owner was having a terrible day. If anyone knows about the conscience law that a pharmacist can refuse a client prescription without feeling it and then telling them that they would have to find a different pharmacy next time please post. I will be contacting my attorney in the morning just think if he was that way to someone that there life depends on daily medication. I was overwhelmed I apologized about stating are you kidding me I'm just in a super hurry I'm late on an appointment and was supposed to just walk in pick up prescription and go. I tried to explain that I'm actually working at the moment I had to meet a tenant, That's why I stated are you kidding me. I gave them four days to have this ready already four days without my medication. If anyone else has came across this situation from the owner Kevin Duane. Please do not hesitate to find me on Google and email me. I'm not quite sure if a pharmacist has the right to do that but I will update on Facebook ,Twitter ,Reddit don't forget my company YouTube channel. I'll get more information from my attorney tomorrow. All the information that I'm able to find on Google states that they would feel that order of prescriptions and notify you this would be your last feel at this establishment. I'm sure he violated some sort of medical principles there.
-
September 2022 by Eric Larson
Kevin and his team go above and beyond with their customer service. Alyssa is always caring and takes extra time for patient care. And Kyle is always prompt with getting my family’s medications ready on time. There isn’t a better pharmacy in Jacksonville.
-
August 2022 by Patrice Scott
I recently visited this pharmacy and wanted to get the Covid vaccine. I asked the pharmacist a question that would help me decide which vaccine to get. He then proceeded to ask me the reason I was getting the vaccine. I told him why I wanted to get the vaccine and he very rudely with an attitude then began to condemn me for my reasoning. He said “well you don’t care about being protected from Covid” he then proceeded to say “get the Johnson and Johnson, that’s a placebo”. I left and went to the Jax pharmacy up the road. The pharmacist there was completely friendly and customer oriented. The pharmacist at Panama pharmacy has a NASTY attitude for no reason. I would never spend a dime there.. or trust him with any prescription!! There are multiple reviews about him, I don’t know if this company doesn’t care that he’s treating people this way or if the establishment is owned by him. Either way I would not recommend.
-
June 2022 by Mike G.
Great local pharmacy. They offer free delivery. The pharmacists are very knowledgeable and actually care about their paitents.
-
February 2022 by Ronnie Hall
If you're going there to get the home testing it is not the same as the one you can get at Walgreens when available these have one test Walgreens has two advertising like it's the same thing it's not
-
February 2022 by Kelly M. V.
They were the only place I could find with Covid tests, when I got there I saw why, they are charging $75.00 a piece! No thanks, keep it
-
January 2022 by Lisse Ortiz
Had to drive from the southside to the northside to the small pharmacy… But it was only place in town that had all three Covid tests available!!! Definitely worth it, staff is very friendly. ?
-
January 2022 by David (Vanakka)
My father had his prescriptions filled here for years, after a few times of the pharmacy not filling his prescription ie multiple trips weekly to get them. He talked to his doctor to get a 90 day supply delivered. Now he still gets some prescriptions at the physical pharmacy. So I went there today to get them and they said they won't fill them because he gets some of his prescriptions filled with another service.So, in my opinion, it seems like their putting profit's over the wellbeing of their customers. I will file with the BBB after today. Hope this was insightful for all.FYI I've talked to the Pharmacy before about the prescriptions not being filled and nothing was fixed which is why he had to get them delivered.
-
January 2022 by javy
Did some one nows if is a low charge for the covi tets, here at this farmacy the are charging for the covi test to my.. more that a 100 dollars?? Increible..
