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February 2024 by Samantha E
Found all the things I need, most from here for.my sister neon glow party. It was awesome!
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January 2024 by Maria Montenegro
Lots of variety and ideas for an event made in balloons
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January 2024 by ML S.
Trash, everything was in disarray, nothing was in stock. Walls were bear, staff was...no words. Seasonal items didn't ring up on sale. Horrible. only good thing was the cashier he was helpful.
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January 2024 by Eddie Alacan
Store is run by goofy ghetto children. Cannot get a simple answer let alone customer service. Store is disgusting inside . Do better .
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January 2024 by M W
The store canceled my order (dozen balloons) even though all items were in stock online. Order was needed over 24 hours after it was placed. The items were not listed as having limited stock. After I received a cancellation email (no texts even though I elected to receive text messages about my order status…) went back to the site to verify whether the items were out of stock and was able to re-add them to my shopping cart and it clearly shows that they were available to order same day.This is not the first time this happened at this location. Last year I placed an order and I received a notification that it was ready for pick-up. When I arrived, they told me they didn’t receive an order for that name. Then found the balloons still in the packaging. I waited about 30 minutes for an order that I was told was ready to be picked up. I don’t recommend this location. They can’t be bothered. Your employees are causing your company to lose money with their indifference. Stick with the Mandarin Party City location.Management: Please don’t just say you’re sorry and that you’ll ’share this with your team’. Figure out how you may or may not be contributing to the issues surrounding employees’ poor customer service, and the general lack of critical thinking skills required for working in retail. Without these, you are going to continue losing customers.
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January 2024 by Tonya L'Bert
Good and helpful service. Great selection!
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January 2024 by Eros Bosandzeros
Not enough items on hand
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December 2023 by Mister South Carolina
They Provided me with Beautiful Red # "25" Balloons ??
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November 2023 by Emma Dodd
Went to this location for a balloon which each balloon was 14 each. One of them popped in my car and I brought it back asking for them to give me another. I go to the lady she asks me how it was popped I was honest told her it was in my car for 5 minutes without me in it. She refuses to refund. I go to the manager at the front and he told me it was best if I had just lied about it. Overall bad management and costumer service. It’s a balloon I’m sure you can figure out how to compensate.
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November 2023 by Albert Johnson
Very responsive and efficient team of employees. Everyone was helpful, pleasant, and made for a great experience.
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October 2023 by Clinton Brown
They have the 30 inch diameter plastic cauldrons that I've been looking for, at a reasonable price of $30. They also still have a good amount of Halloween decor ,which is in scant supply at most other places we've shopped. Not sure what's going on this year but our regular shopping haunts are already dwindling.
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September 2023 by D S
They were in the middle of switching to Halloween stuff difficult to get around. Our Party City that was closer to us closed down traveled 18 miles to go to store. They had everything we needed.
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September 2023 by Tammy Knight
They were just putting out the Halloween stuff, but picked up a few cuties! Great customer service! We will return closer to Halloween ?
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September 2023 by iblankedurmommy
Great selection and prices ! Staff seems worn out . Everyone looked exhausted
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July 2023 by Casey Morris
Just sat here in the parking lot and watched an employee trying to deny a family entrance at 8:50 and said they are closing in 5 min then finally let only one family member in to hurry and get what she needed horrible smh
