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January 2024 by patti smith
Fantastic job.
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January 2024 by JIMMY GOMEZ
Mikko, and staff, thank you for being a vigilant on the work at hand!!Happy New Years!
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January 2024 by Jim Searcy
Excellent, trustworthy service folk.
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January 2024 by Hollis EE. Wood
Anthony, Mikko, and Stone handled everything I needed in an easy 1-2-3 in the door, request answered, easy and fast. All three employees I engaged with were professional and courteous and a credit to the company. Thanks, I'll be back
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January 2024 by Kay Burns
Outstanding customer service, and they had my alternator with a belt replaced by the time I got off from work. Car runs great.
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January 2024 by Pam Kolesar
Very helpful employees.
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January 2024 by EDGAR LEATH
Not very appealing. Automotive section only part open. Pricey. Paid over $200.00 for a Ford Fusion Car Battery. Waited over 2 hours. Store is no longer available & per workers will not be returning. Won't be returning.
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January 2024 by annamarie fileccia
Second time bringing my car to pep boys always a great experience , reliable and they went out of their way to try to get it done the same day for me and they did . Especially Mikko I think his name is he was awesome !
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November 2023 by Brianna Brianna
Do not buy tires from them. I literally bought four brand new tires in April every single month since then something is wrong with my tire like my tire is always going flat one by one Or a nail in my tire or my tire popped and I Paid a pretty penny for my tires
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November 2023 by Michael
Made an appointment for a pre-purchase inspection and upon arrival the so-called technician stated that I needed to drop off the car, couldn't wait and that they needed to get the Dealer's authorization to do the inspection since they were paying for it. In other words he was making assumptions based on non-existent facts. I explained that the inspection was on my own and that I'd be paying for it myself and that the "dealer" had nothing to do with it since I was still in my 7-day return period. Sounds like the technician has never heard of a pre-purchase inspection or that he got confused about something that's really simple. I won't even bring up how dirty and unkempt the waiting room is and that it looks like it's never been cleaned. So instead of arguing with someone who didn't know what he was talking about I turned around and walked out.
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November 2023 by Latrina Jenkins
had to come here twice and they couldn't seem to find my ticket with car advise but the manager gave me a oil change for free so I give five stars to the manager but the other workers need more experience. Way to go Mr Milko.
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September 2023 by Aaron Phillippi
When they rotated the tires, they stripped the nuts on the studs, so I had to break bolts in order to remove the tires. Ended up needing an entire new hub assembly. Costing over 1000 dollars in repairs. Recommend you go to the RPM in river city. Still pep boys affiliated and much better mechanics
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September 2023 by Dwayne Lambert
Very knowledgeable friendly and professional! The entire staff seemed happy to be there and working for management! Management was awesome and very respectful of their staff !!! I LOVED THAT!
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September 2023 by Woodman Fleurizard
Glenn the former Seabee body is the GOAT at Pep Boys. he will help you to diagnose the problem . And will get you in and out with no time.
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September 2023 by Sistuhspice
While stranded in another state, I trusted Pep Boys to give a fair diagnosis for possible repairs if possible. I was told it would cost $1,926.00. I retrieved my vehicle and took it to the dealership to learn that the cost was only $88.00. I was totally disappointed with the lack of honesty and professionalism given at a time of crisis. I chose not to post a review but at your request, here’s my response.