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October 2023 by Regena Pinkerton
The owner Kim is amazing. She very obviously cares about the animals she is offering, her prices are very competitive with larger stores. We come here all the time for pet supplies and we have added a bird to our flock from her. It is healthy and beautiful.
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September 2023 by Jamie Alexander
Always has above and beyond what I need for my fur babies and my non-fur babies! Only place near me that sells live food for my ball python, that I'm aware of. Good variety of birds and fishy stuff too! If they don't have it and you need it, they'll get it for you!
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September 2023 by nauz
Fantastic pet store. Always so great with training the animals to be people friendly, a huge selection of unique fish, birds, and sometimes small furry animals like rabbits, chinchillas, and guinea pigs. A big array of pet necessities as well, I always leave with at least one item in hand.
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September 2023 by Ashley Dowling
We found this adorable pet store while in Jacksonville to visit another pet store. I was insanely impressed with the selection and low prices of the bird items. I could spend hours here looking at and talking to the birds.
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August 2023 by Robert Rojas
This is one of the best pet stores we have been to. The owner and staff are wonderful! The facility is always clean and the animals are always taken care of.We have purchased two Blue and Gold Macaws, a Sun Conure, and a Harlequin Macaw from here. Our birds were handled well and properly weened. We did ask if they knew the birds sex. They were unsure because this can only be done through a DNA test. Anyone who knows anything about birds would know that. That did not deter us from making our purchases. We have also asked the owner of Pet Creations to find us a Green-wing Macaw.We highly recommend Pet Creations to anyone looking for pet supplies and for a companion! They have a vast amount of resources and supplies from feeder fish, rabbits, birds, all the way up to horses. Go visit them, you will love it!
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August 2023 by BaM Bams (bambam)
WOULD NEVER BUY FROM THEM AGAIN SOLD ME BIRD THAT HAD BROKEN PECK AND THE BIRD WAS SICK SPENT OVER 1000.00 DOLLARS FOR VET AND BIRD GO SOMEWHERE ELSE AT ONE TIMETHIS WAS GREAT PLACE SHE OFFER ME NOTHING FOR THE BIRD SHE LETS THE BIRDS OUTWITH OUTPAPER WORK NO CHECK UP TOLD ME TO SAY WAS BABYSITTING THIS BIRD SHE IS FOR THE MONEY NOT BIRDS SHE NEEDS CLOSE HER DOORS SHE ALL FOR THE MONEY I SAVED OVER 1 YR TO GET THAT BIRD ONLY THING I HAVE NOW IS 200.00 DOLLAR CAGE SHE GOT ME FOR .. THANK U FOR NOTHING ONLY HAD HIM 4 3WKS HEART BROKEN
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August 2023 by Sonia Yancy
Went to Pet Creations with my Puppers and LOVED IT!!! I didn't get to explore the whole place, but they have SO MUCH STUFF and offer grooming services!!! We just got my Puppies nails trimmed, but definitely will be going back asapppp! LOVE SUPPORTING a LOCAL BUSINESS and this place is HUGE! I got to Bunny's, Birds, Fish, and so much more! They also have LOTS OF TREATS (GRAIN FREE INCLUDED), Dog food, toys and more! The guy at the counter was SO SWEET (the one holding my Furbaby-Jax) and VERY HELPFUL! Since adopting him, I've been so worried as a first time "Puppy Momma"(Not Dog Momma-RIP to my 1st Baby EJ-Jax 's Brother?? ??), especially bc i got him at 5wks&2days due to the bad enviorment...So having knowledgeable person like Zach in the store is soooo comforting!!! The owner Kim was in a meeting, but still CAME OUT to trim his nails! RUNNNNNN....DONT WALK TO VISIT THIS PLACE, BRING YOUR PET OR DON'T! Ima be going back w/ o Jax (cause he was all over-lol) to check it out! Thanks Zach&Kim! (I pray that's his name, sorry if not -I'll fix it)??❤️
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July 2023 by Jill Baucom
I’m so glad I discovered them - absolutely wonderful! I will not buy birds anywhere else again. The prices on birds are actually less expensive and they’re in better health , said better food and raised in better conditions than the big box stores. They have more unique and bigger supply of toys, etc. yes, The prices on supplies are a little bit higher than the big box stores, but honestly, I don’t mind it’s worth it to support a local business, wonderful knowledgeable people who are taking great care of their pets/your future pets :-)I was also impressed with the beautiful selection of them care of the bunny rabbits. Want to take one home myself but I know when to stop :-)
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July 2023 by Kelly
I LOVED this place!!! It looks like an old country store from the road. Smells and looks clean from the moment you walk in the door. The staff was friendly and knowledgeable. They have HANDS DOWN, the biggest selection of bird supplies/toys in N.E. Florida!! They also have other small animals like fish, axolottlols, Guinea pigs, rabbits and many breeds of hand tamed birds!! They have everything!!! They also have the supplies for all the above mentioned animals plus cat and dog supplies. I will definitely be back to Pet Creations, even though it is quite a bit out of the way for me to get there!! You will not regret stopping here!!
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July 2023 by X F.
I would NEVER return here again. They forgot to groom him, which made me question everything else. I also texted and called 2x the Owner that I was on my way, and provided no response to let me know of the current circumstance (that the bird was neglected). Instead, she ignored my calls and never texted back. It makes one question, while I was out of the country for 10 days, I wonder if they even took care of this poor bird! He was starving for attention when I received him. The Owner says otherwise. She also claimed she was in touch with me for the past 11 days, which is NOT even true. I have documented 2 days of text messages of the 11 days. To top it off, they overcharged me. Very irresponsible. I would NOT recommend bringing you pet here for any sort of boarding. Calling me to try to "make things right" after the fact does not count when you have nothing else to offer but excuses. Owner is best to ensure the Customer's wishes were taken care of beforehand.
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July 2023 by X. F.
I would NEVER return here again. They forgot to groom him, which made me question everything else. I also texted and called 2x the Owner that I was on my way, and provided no response to let me know of the current circumstance (that the bird was neglected). Instead, she ignored my calls and never texted back. It makes one question, while I was out of the country for 10 days, I wonder if they even took care of this poor bird! He was starving for attention when I received him. The Owner says otherwise. She also claimed she was in touch with me for the past 11 days, which is NOT even true. I have documented 2 days of text messages of the 11 days. To top it off, they overcharged me. Very irresponsible. I would NOT recommend bringing you pet here for any sort of boarding. Calling me to try to "make things right" after the fact does not count when you have nothing else to offer but excuses. Owner is best to ensure the Customer's wishes were taken care of beforehand.
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July 2023 by Davis L.
I LOVED this place!!! It looks like an old country store from the road. Smells and looks clean from the moment you walk in the door. The staff was friendly and knowledgeable. They have HANDS DOWN, the biggest selection of bird supplies/toys in N.E. Florida!! They also have other small animals like fish, axolottlols, Guinea pigs, rabbits and many breeds of hand tamed birds!! They have everything!!! They also have the supplies for all the above mentioned animals plus cat and dog supplies. I will definitely be back to Pet Creations, even though it is quite a bit out of the way for me to get there!! You will not regret stopping here!!
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June 2023 by Jeremiah Williams
I am new to aquarium ownership and was not knowledgeable about the ordeal whatsoever. Spencer “The fish guy” broke down the process and informed me of healthy bacteria and establishing a new tank. I am very appreciative of this information, which saved me time and money.
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May 2023 by Lois F.
I recently purchased both a baby macaw, a baby cockatoo, and two cages plus supplies from Pet Creations. The store was informative, knowledgeable, and extremely helpful in all aspects of my purchase helping me feel like I was fully prepared in bringing both the birds and supplies home. This also included the information on where to follow up to determine the sex of my birds. You are unable to determine the sex of these majestic birds without having bloodwork done. The staff have always gone above and beyond to help me and my other family members during their purchases. They are closed on Sundays, but they allowed me to come in and helped me learn how to hand-feed my birds and start the bonding process. While I was there spending time with my birds, I witnessed firsthand how both the staff and owner sanitized everything in the store. they wiped down ALL the merchandise in the store, and the walls inside their baby bird sanctuary and outside in the store area as well. I, along with many other customers, can call or text, at any time during the day or night, with questions or concerns for mine or their birds, and the owner will contact them right away to help them through anything. If anyone wants to give anything other than a 5-star rating to this store, it is only because you haven't done your homework on what it takes to give the quality of care that is given by each individual within this store. It isn't about that you had to wait a few extra minutes because they are running around helping others. Because I assure you that when it is your turn, they want to know that they've met 150% of your needs and goals without the feeling of being rushed.
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May 2023 by Talonda Wesley
I purchased 2 birds from them,They weren't even sure what the gender of the birds were,on top of that,They charge you to use your debit card,as if they aren't already over pricedWon't be returning...
