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November 2023 by Daniel Wheeler
I visit this store often for cat food and supplies. I am always thoroughly pleased with the courteous and knowledgeable staff. A special shout-out to Andrew, he is a constant professional and has a great work ethic. To the store’s management: do everything possible to keep Andrew there.
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November 2023 by Bryce Underwood
My wife and our son just moved here from up north and we absolutely love this location. The customer service was absolutely phenomenal. I have to say Chance gives world class customer service. And great advice on my new koi pond that I just had to have since moving to Florida, our son is now contemplating on majoring in marine biology when he goes to college thanks to Chance do to being so passionate and knowledgeable, will definitely be back !
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November 2023 by Amy Stacy
Store seemed very crowded Was items strong through out the aisles. Only one employee spoke to us, he was very nice, but the other was not.
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September 2023 by Patrice Peterson
If I could give a zero to this store I would!! My dog passed on yesterday and I went in to take back all unopened food and Frontline with receipts! I explained this to the Assistant Manager, (Kristie), and she was very insensitive and never said first of all I'm sorry for you loss!! Then she had the nerve to refund in credit to use in the store all but two items because she said I didn't have the receipt!! Da!! She refunded the same products with the other receipts, so why skip two of the same food, again Unopened!! I have been buying from Pet Supermarket for 16 years and I loss my buddy and friend and you are sweating two little cups of food!! She knew it was their product which I had all receipts for!! Really is the the kind of business you give a person that's been shopping there for 16 years!! And my biggest complaint was the not caring about my dog!! So insensitive and rude!! I'm shopping on Amazon for the same products and more and I will still get more rewards than they offer!!
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September 2023 by Diamond Jones
Never ever shopping here again you will be watched and followed around the store. When I needed assistance no one was around when I was looking at the Halloween costumes before walking out the door I was harassed (SWB) if my skin color was white I’m sure I would not have been targeted
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August 2023 by Amor Aria
This place is great! The staff is friendly and is there to help! Their dog wash station is very simple to use. My dog really enjoyed the bath I gave him there.
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May 2023 by Kaneshia Johnson
I really like the place we have one coming to Tallahassee and I can't wait for it to open
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April 2023 by Alicia Harris
Today, I visited Pet Supermarket (Store 369) looking for new Fish to add to my aquarium. I was greeted by Andrew. He was not only pleasant and friendly; but he was also extremely knowledgeable. He provided suggestions that were both helpful and considerate. I know I wore him out with the "Thank-You's". Good customer service is rare these days and if you are seeking outstanding service for your aquarium needs. . . see ANDREW at the Collins Rd. Pet Supermarket!!!!!Thank you Andrew,Alicia Harris
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April 2023 by Brittny Pesek
We get all of our guinea and snake supplies here. They are always nice. I have only been there once and had a cashier with poor attitude and that cashier was never seen again. We love this store and we are signed up for the perks. They love your babies, maybe not as much as you do but it shows that the workers are animal lovers
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April 2023 by Eugene Hammond
Great prices on Victors dog food and they have monthly coupon emails! Staff is always helpful!
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January 2023 by Kimberly Stafford
Very helpful employees! You can bring your dog an wash them right there. They supply everything but the paws for ten dollars ? ? ?
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January 2023 by Beth Scott
Decent place. I only come in to pick up feeder shrimp. They have plenty of stuff but walmart is in the same center for value. But live stuff, plenty. Birds are great. Lots of pet supplies and foods at reasonable prices. Fresh water aquariums only.
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November 2022 by sydney jones
I love this location to the point I'll drive all the way to it after a day at the park with my doggy even if it's not particularly close. The staff here is top notch between Kayla who always has a smile and the best hair and Kristen who always accommodates, I went in on a busier day and every tub was taken and the wait was unusually long so they gave me a free bath coupon for my wait. Even though I wasn't going to get my pup a Halloween costume this year the other gentlemen with glasses let me know they were on sale which I was kinda shocked they still had costumes and they were discounted that much (I worked at Target close to there and we never had anything after a week which was super annoying so it was also amazing to see that medium dog gear stays in stock) between the whole staff, the cleanliness of the store and the selection I've never enjoyed a pet store more, and there's a Starbucks in the same parking lot for pup cups and everyone should know that!
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November 2022 by Donna GAyle
Everyone in that store is very very helpful and they go way over and beyond to get you what you need thank you keep up the good work guys
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November 2022 by Jozef Souchik
Has all the best dog toys and treats. Nice fish selection and they had ferrets playing when I was there. Was fun to watch.
