PetSmart is a large pet supply and service retailer that offers over 10,000 products both in stores and online. It provides a wide variety of items to meet the needs of pets such as dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up their orders at local stores within two hours. Many store locations offer additional services including dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption. The store is praised for its good selection of harnesses, leashes with comfortable handles, and treats. Pet grooming services, including nail grinding, are highly valued, especially by pet owners with anxious or large dogs. Staff members like Max are often recognized for their skill and kindness, making grooming experiences smooth and successful even for difficult pets. Customers appreciate the friendly, knowledgeable, and helpful staff, as well as the clean and well-organized environment. The Vet Care team is also highly recommended for their empathetic and caring approach. Overall, PetSmart is seen as a reliable place to find pet supplies and enjoy quality services for pets.