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March 2025 by Jasmin Sotto
Ms. Gina was so friendly and helpful when I was searching for pet food. Her help was greatly appreciated!
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March 2025 by Beautiful Johnson
Staff is great love this store
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March 2025 by Veronica Fisher
They did a horrible job. I took my dog in for a nail grind, but his nails looked the same as when I brought him in. When I asked why they weren’t trimmed, they said he tried to bite them. My dog has been getting his nails done for almost 12 years, and no one has ever claimed he was aggressive. When I told them he’s not aggressive, they changed their story, saying he’s an older dog and they didn’t want to overwhelm him. Which is it—he tried to bite, or he’s too old? They need to keep their story straight.
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February 2025 by Zak Octavian
Update 02.13.25 Special thanks to Katie in dog training!!
Special thanks to Sandy and David for all of my puppy needs. However, I do have a special message for corporate if they read these reviews as well.
The next time I stand in your store and I hear what sounds like a freight train or a semi truck coming to hit me from out the corner of the store because you have a curbside pick up on a tablet device is the day when I say entitlement has gone a little bit too far and there are much more effective ways of letting your staff know that a curbside pick up has arrived. You can use LED lights you can use a less obnoxious sound that doesn’t go off every two minutes to alert the staff and everyone in the store that someone is there to pick something up.
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February 2025 by Bill Quick
Petco is our one stop shop for our English bulldog. Except they don’t have cloths for plus size pups
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February 2025 by Dennis Lorda
Very helpful personnel.
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February 2025 by Max Hochman
They wouldn't let me purchase prescription pet food even though I had the script from my vet.
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January 2025 by Andrew Foster
Juno did a great job grooming our havanese Goose for sure will be back
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January 2025 by Kelly Weidner
Great customer service
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January 2025 by Steven Bloomfield
Nice employees, good selection, but not always the best prices, so shop around.
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January 2025 by Linda Cadd
Good place to get harnesses, leashes with good handles and treats. Also I take my dog there for grooming including nail grinding
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January 2025 by Sherri Villani-Santiago
I have a very large and anxious puppy when it comes to nail cut/grind. I cut his nail too short, and he has not forgotten. I have tried anxiety meds and benadryl before nail trims, and neither worked. This is the 3rd Pet Smart location I attempted. I was turned away and told to come back when 2 people would be available for his nail grind. I made an appointment, and this time, I was greeted by Max. I handed him over and went to the register to pay. Within minutes, Max brought him out. I immediately assumed it was the same: "He is too strong and doesn't hold still". Max brought him to me and his nails were done!!! She is absolutely amazing! We only schedule our appointments when Max is there!!
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December 2024 by Dustin Brearton
Clean store friendly staff. Grooming department will take their time with your dog.
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November 2024 by Heather Karz
Just visited 11/14/2024. Their geckos are quite literally starving to death. I have kept geckos for over 10 years and even rehabilitated rescues and NEVER seen cases this bad. I asked the girl at the register about them and if I'd be able to have a discount on them or just out right take them to rescue them and was told "they're being seen by our vets, so I can't just give them out". Which based on the fact they're still for sale, not quarantined etc. Is a lie. Their fat reserves are nonexistent and two of the geckos in the enclosure looked to be passed already and several like the one on the bowl look almost past the point of saving without immediate attention/intervention.
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November 2024 by prashanth penukula
"I recently visited this PetSmart near me and had a fantastic experience! The staff was friendly, knowledgeable, and ready to help with all my questions. The store was clean and well-organized, making it easy to find everything I needed for my pets. Great selection and reasonable prices too!"
