Pinch A Penny Pool Patio Spa in Jacksonville is a neighborhood pool store offering a wide selection of supplies including liquid chlorine, tablets, pumps, and filters. It is a family-owned and operated business known for providing expert advice, products, and custom service plans for pools, patios, and spas. Customers report excellent and reliable service, with deliveries and service appointments consistently meeting expectations. The staff is consistently described as pleasant, helpful, and always willing to share advice. They generally try to go out of their way to make customers happy. The store also provides helpful services like free water testing and pump repair. While most experiences are very positive, some customers note they do not fully agree with all company or store return policies. They recommend that customers ask about the return policy before leaving the store to avoid any potential misunderstandings later. Despite this, the excellent service and supportive staff lead many to remain loyal, recurring customers who fully recommend the business for keeping pools perfectly blue and clear.
Ken is amazing! Helped me with my pool last year with fantastic advice and customer service with all the employees are spot on! This location is great and I'm not going no where else for advice or chemicals for my pool! Thanks again Normandy pinch a penny!
November 2024
Good customer service. Staff is knowledgeable and friendly.
July 2023
Excellent service! Always shows up on day expected. Meets every need to service our pool everytime! Definitely would recommend! Very happy with our pool and how perfectly blue & clear it is:) Thank you!
