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March 2024 by Jewel3684 H.
I bought 2 bags and a pair of shoes for me and my 2nd oldest son ? thanks Plato ??Update....I and my 2nd oldest son went back and bought more shoes and among other things. Thanks Plato ?? ?
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March 2024 by Christopher Campbell
My go to for exclusive kicks... got my 1st pair of Lebrons here and they seen to have a new fresh pair for me every time I show up
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January 2024 by Bob Bigham
Went to sell leather coat with liner, 2 sports coats, a tuxedo with all the accessories, 3 pairs of coaches shorts, 2 pairs of dress slacks, 3 golf type shirts, 2 brand new never out of the box sneakers (Fila, Nike), leather carryall bag, new baseball cap with USA insignia, and a pair of new Adidas sandals. They only took the sneakers, cap and sandals and gave me $20.60 for merchandise( which was brand new…. Never worn and retailed for $180 for the 4 items.) I gave the things they wouldn’t take to the Salvation Army. Wasn’t looking for retail prices, but was a wasted trip. Only took the money to cover the gas I wasted. Notice most wanted items yet they didn’t take any of the jackets I brought to them.
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January 2024 by Michelle Martin
A month ago I came in and noticed this store has very little amount of plus size clothing so today I decided to drop off two boxes of clothing size 3x. At first the young lady told me they won't be ready until tomorrow and I told them that's fine 20 minutes later they said that my offer was ready ?. Got back to the store they said they were over stopped at the time and did not have an offer at all. I walk back through the store and took pictures of all the plus size clothes they had to offer.
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January 2024 by Justin Stewart
Offered less than 10% because their inventory was full. But that’s not the main issue, I brought the jeans in folded and neat and they just tossed them back in my box messy and without care.
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December 2023 by Billy Saeger
DO NOT EVER TRY AND DROP YOUR ITEMS OFF HERE. We tried to drop 5 pairs of white air force 1's, 1 pair of black ones, 1 pair of Adidas, and they couldn't take anything. They had to do an "all pass". Maybe they're too broke, and are going to close down soon so they can't buy any clothes, shoes, etc but don't waste people's time.Keep this in mind and just drop them off at Goodwill or donate to a church. There will be other people who actually need it and you don't have to waste hours out of your day.
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December 2023 by Tommy Akers
I like the store it's well organized and the employees are nice and can help you get things done, I like to purchase some of the clothing regularly when I can they also have trading and selling options you can look into also if your interested. I'm happy
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November 2023 by Joshua O.
They always have great deals.You can find so many hidden gems for at least half the original retail price.Kenny, Mia and the rest of the staff were kind as well.
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November 2023 by Kaylee Howell
This location is a total rip off, I have sold here many times almost every time I have a issue such as they take mutiple items and offer extremely low amounts of money for it I mean 14+ items offering 9-10 dollars, or not taking anything at all when it’s exactly what they are looking for an telling me it’s not what they want after saying the opposite before hand. They most definitely pick and choose what they want to their own personal liking. Do not waste your time here I know I won’t anymore.
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October 2023 by Joanne N
About a year ago I wanted to purchase a pair of shoes but they had told me it was on hold for someone and if they didn't get it by the end of the day then It would be on hold for me to grab it the next following day. I show up the next following day and they said they sold it to the person who didn't pick it up the day prior. Last night I had called about an item and they told me they would put it aside on hold for me to pick up today. I call when I'm on my way and they told me they sold it to someone already. I then ask why was I told it was on hold for me then and they say it was first come first serve.. I WAS NOT TOLD IT WAS FIRST COME FIRST SERVE AND IF ITS FIRST COME FIRST SERVE WHY WOULD YOU PUT SOMETHING ON "HOLD" THEN. This is why this location sucks and avenues is way better. so disorganized and no consistency.
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October 2023 by Vada Costanza
Out of all the locations in Jacksonville, this is my favorite. The store is clean and well-stocked and the staff is both efficient and kind. Great place to do sales and pick up great deals.
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October 2023 by Sophia G.
Horrible customer service. Quite embarrassing how rude the girls are. Brought in gymshark, darcsport, lululemon items and they didn't take it because they're "not taking shirts or active wear" quite interesting in my opinion. Called them at 3:30 and asked what time they stop taking clothes and they said 4 Got there at 3:50 and they said "sorry but we're not taking anymore so told them that I had called and they said I had until 4, so she sucked it up and took my stuff. I saw them not even go through my bag and they quite literally only picked out three items and left the rest in my bag. I'd love to speak to the manager
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September 2023 by Evelyn F.
Do not sell to them , I brought in a bag of all kinds of clothes and a pair of roller skates , lady took 2 items out of bag didn't touch anything else and said they couldn't take any of it . Just lazy , also the clothes they sell compared to the things they pass on buying is pathetic.
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September 2023 by Stephanie A.
Really terrible customer service experience.I am an avid Plato's shopper usually spending upward to $200+ each visit and frequent this store fee time a month.As I was assisting my niece in viewing her clothes and helping out the clothes back on the hanger and rack. I wanted to try on 2 short on 20 min before close at 6 pm on Sunday. The representative at the cashier (her name is Delaney) told me that they do not let anyone else try on clothes 20 minutes before close and made no announcement prior. She claimed it was store policy which I find interesting since last week when I came into the store the manager allowed me to quickly try on clothes prior to close.I never write bad reviews but this experience really rubbed me the wrong way. If you have certain store rules regarding when you close the dressing rooms or etc then it should be announced prior as well as have some sort of sign stating this.
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September 2023 by Destini R.
Great selection of gently used clothing, shoes, and accessories. Not too expensive. A little dusty from things sitting I suppose.