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April 2024 by Brian Newberg
Excellent inexpensive chicken dishes
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April 2024 by Sam Maiorano
Overall the food was slightly better than the service and atmosphere. Waited 30 minutes for our food to go. Chicken was well cooked, more on the drier side, which is better than the undercooked chicken that I expected. Cuban sandwich had no pulled pork on it only sliced ham. It's an open kitchen, so customers could see there was a bit of confusion going on. Staff also seemed to disappear a bit. The dining area was very bare and a lot of dirty tables. Definitely on the bottom of my list and just hanging on. I can not recommend Pollo Tropical
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April 2024 by Russ Bratcher
$11.00 for a bowl of rice and dry chicken. Skip this joint. Make your own at home or go to Chipotle. We didn’t even get any sauces and we ordered 6. What is this? I feel like I’m being punk’d.
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April 2024 by Kacey Arias
The food is always good. When I get everything I order. It's so common for them to forget things. We always have to call and let them know or drive to the restaurant to get whatever they forgot to put in the bag. The kid singing and dancing while cussing behind the counter is also a turn off. Food is good though.
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April 2024 by jennifer Valdez
I loved!
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April 2024 by Brad David Cole Stevens
You gotta check your order. Always missing something. Left out the plantains on my last trip through the drive through. The rice was so old it was hard. Chicken was cold. Oh and nothing fast about the drive through. I've been numerous times and is always consistently disappointing
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April 2024 by Harald Merk
Fast service and great food.
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April 2024 by CHRIS ADAMS
Cant beat the Grand
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April 2024 by Steven Harris
First visit. Helpful and friendly staff. Good food and options.
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April 2024 by DH James
Quick drive-thru service.
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March 2024 by Eric Smith
So good.
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March 2024 by Johanna Martinez
The food was very salty, the employees do not serve you very well, they are not friendly, the customer service was very unpleasant, you asked them something and they did not answer you, they left you waiting, they turned their back on you and someone else came to take your order again. They had to ask the manager, something he never did. He went to joke with his colleague and came back and said no. They gave me the incomplete order, you have to go with the receipt to order the things. They cared more about talking to each other than serving customers. We weren't the only ones that happened to us. It was a bad experience, we didn't complain about the cold salty food because if the treatment was bad we didn't want to go through more unpleasant situations. The food and service were a disappointment.
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March 2024 by Robert Collado
Overcrowded, Cuban bread still frozen and unavailable, NO Black Beans available, trip a waste of time!!
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March 2024 by Will Carlson
Went here to get some good food like usually and was very disappointed. We ordered a large and the bowl was not even filled all the way and missing rice. We also asked for extra sauce regardless of cost and we were given an attitude and not given the extra amount we asked for. I'll be taking my business else
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March 2024 by yolanda trujillo
Very friendly and