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December 2023 by Faye N.
Publix carries a wide variety of food but is not my preferred store because it is so incredibly expensive. In addition, the service is very spotty. The manager lets the employees do what they want to do and often times the ambience is lacking although it calls itself the grocery store where shopping is a pleasure, it has become less and less a pleasure and more an abomination. The management needs to work more closely with employees who are not acting professional on their job. I've had experiences at the deli, the pharmacy and the front desk where in earshot I have heard employees laugh out or speak negatively about a customer, I don't know if that's the new style for young people but it is not acceptable to me. It is not professional. Also the deli moves very very slowly. I can do all my shopping and then some and go back to the deli and the line has not moved, the staff who worked there some of them are really great and will really help the customer but then their others that say oh I have to go to the bathroom and don't show back there until about 45 minutes later. The management needs to work more closely with the employees, something is not right there at all unless it wants to become a self-service store where people just check out and there's no one at the cash registers. Shopping is not a pleasure at this Publix.
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July 2023 by Paul O.
Publix is a extremely popular super market. It's clean, bright, well stocked. The bakery and deli are as good as any other super market. The downside to Publix is that their prices are about 25% higher than the compatition in almost every catagory. They need to figure out how to lower their prices.
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November 2022 by melissa hudson
ATM is out of order. It's been awhile and still not fixed.
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October 2022 by Blake S.
I hate that this is the closest Publix to me, every time I go to the deli I have to stand there for -0 minutes until someone finally comes over to help you. This Publix destroys the reputation a Publix is supposed to have.
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May 2022 by Quy M.
Came here for fried chicken and beer and that's exactly what they had. All of their fried chicken was available. 8pc mixed, 20pc breaded and non-breaded. There's also a large beer selection here. Unfortunately there was one pack of shock-top but it was B1G1. Didn't have time to find someone for help so I just grabbed something else. Self Checkout was a breeze although the guy didn't want to check my ID. Guess I fall into the older category now LOL...
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December 2021 by Carol C.
I was in this Publix on Wednesday, Dec 22nd. They were not busy yet as it was right after they opened, around 7:15 am. I asked if someone knew if they had holiday paper plates. Normally in all the Publix that I have been in the employee will walk you over to help find what you want or get someone who knows. Not this time...I was pointed to an area with Christmas item that I had already checked and hadn't found any paper goods there. I told her I already looked there, but she sent me back to look again. I went knowing there was nothing there. Finally a guy showed me where the holiday paper goods were. On the way out after doing self check out (which I hate doing) I asked the employee that was monitoring that area if she could throw away a gift card that I had used and it now had a $0 balance on it. She took it and snidely said with a grunt "sure, I guess so". I have it to her and she made another noise that sounded like she was inconvenienced. I said nevermind, give it back. She said no I've got it, with an attitude. Not sure what the problem was. I said that I would throw it away myself but didn't see a trash can. Normally if you got thru the line and have a person check you out and your use a gift card and it's empty they offer to throw it away. I don't understand this thing about self check out! I'm paying the same to ring up my own groceries and then get an attitude instead of friendly service! Not going back! This is why I shop elsewhere. Publix customer service had gone down hill!
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November 2021 by David P.
Even during the current labor crisis, these folks continue to deliver friendly and effective service. They are one of the few clean and safe establishments on this stretch of Atlantic.
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July 2021 by Melissa G.
Ugh this pains me. This is my go to Publix in all of town. Always the same friendly faces... really nice management. Today though... really bothered me. I ordered a chicken tender salad online and prepaid to avoid lines. Get home start to really enjoy my surprisingly, super fresh tenders on this yummy salad... only to almost take a fork bite of a piece of plastic... first can you explain how you can cut off the tip of your glove and not notice? Ok... mistakes happen. So I call ahead and speak to a nice lady... says come in and they will take care of me. Go in and she says take it over and have them remake it, they will refund and take care of it. So I walk over to see five people behind the counter and a line.... I'm thinking why wait, I ordered this ahead for a reason. By this point I was just over it, grossed out and lost my appetite. I go back to the counter and get a refund. She was really nice about it and tried to make sure I got something in its place. My major issue is this... she should have walked over to the deli with me... spoke to the employee & let them know what happened and make sure they made a nice fresh salad... not leave it up to me... the customer who was grossed out by a piece of glove in my salad. I probably would have felt a little more comfortable with a replacement salad if she or anyone else would have walked with me to explain to them what happened. Just felt like it really wasn't a big deal...
