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October 2023 by Cheryl Fravala
Polite, knowledgable, friendly and thorough.
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September 2023 by Leller Patterson
Absolutely poor services everytime I try to enter gate tells me to see manager
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August 2023 by Virgie W.
Service was good and unit was clean
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August 2023 by Rocky English
Very knowledgeable and highly helpful in an hour of need.
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April 2023 by JustinSandra G.
Sold me a faulty lock then wouldn't do anything to help me open it never got to use except once couldn't get anything in or out then threatened me if door was damaged while getting lock off. Sorry sorry management
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March 2023 by Yvette Williams
Tiffany has great customer service skills very pleasant and polite and is a awesome person that you Tiffany for your support
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March 2023 by David Kelly (DK)
The woman who was working during my visit ( i wish I remembered her name) was the sweetest and most helpful person ever! She was pulling double duty, doing desk work for 2 locations. The girl at the other location we visited was on vacation. But our CSR was very positive, had great cust. service skills, and was very helpful (even as she was a bit exhausted from her loaded 4 day work week. Props to her, and she deserves a raise with a bonus!!
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December 2022 by Lynn Holder
Kim was incredibly kind and considerate. She helped my family with our move and couldn’t have been more helpful. Very grateful for Kim!
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December 2022 by Ash Sampson
Tiffany is the most helpfulness person ever after almost been there for almost 2 years they help me so much
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December 2022 by Marco Hansell-Dickens
Tiffany greeted me as I entered and she made me feel like family the entire time I was there. She assisted me in accessing the app and showed me how to use it properly. I'm not good with the now technology but Tiffany showed me how to do it myself making me feel like a pro. I left with all smiles thanks to Tiffany's going above and beyond to make my experience pleasant.
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December 2022 by Ifelawx O
Miss Tiffany was very helpful from start to finish. Good customer service. Thanks
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November 2022 by Angie's DIY's & Messages Santana
It would be nice if they post a sign on the door if they're not in the office. I reserved a unit and was going in to pay, but no one was there to take payment and get a contract established.We waited in the car for over 20 minutes, but we did spend the time searching for another facility. We ended up going with Life Storage here in Jacksonville. Click on my profile to see the 5-star review I left before this one.
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November 2022 by Lisa Campbell
I had a wonderful experience from checking in to checking out with Tiffany. She was very polite and helpful. She was able to quickly assist me and answer all my questions.
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November 2022 by Bayamon 35
I had my things in the lane avenue public storage in Jacksonville less than a month, not only did they charge me for an extra month 3 weeks in but I've been killing roaches all day. I've never had roaches in my life but thanks to public storage I'm having to fumigate my new house.
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October 2022 by Marvanette Lewis
Kim was the greatest. Took her time to explain everything and helped me a bunch. She made everything less stressful. Come see Kim if you need a space.
