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November 2023 by thomas stanley
Very professional
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July 2023 by Jahaira Rodriguez
Nice costumer service, and there are really clean and good prices!
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June 2023 by Chrysdeanna Tuell
Shannon helped us from Orange Park on 17...Wonderful service and a fantastic attitude!!I will recommend Public Storage every where I go. ?
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December 2022 by Carla Jae
Tammy was amazing! She was very informative and got me set up with a storage rental faster than any place I've used in the past.
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December 2022 by Larry Feeks
It's a no frills storage place. A 10x10 is almost $200.00 a month. No climate control. No nothing extra. But my stuff is safe.
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December 2022 by Marvin McQueen
A great place to be treated with respect and care. Tammi is the best too!
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November 2022 by Mark Fetzer
I needed a place to put some stuff. After calling around, I zeroed in on Public Storage. After talking to someone at a call center, went by and interrupting Tammy’s lunch. It took about fifteen minutes. Wonderful service all around.
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October 2022 by Jennifer Hutchinson
Very helpful staff. Doorways were smaller than width of unit which didn't work for us but not the locations fault as we didn't call ahead. Facility appears to be secure and clean from what I could see.
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August 2022 by La My
I called and have spoken to a woman. She refused to specify what sizes were available on the Roosevelt location, stating that there were no Small or Large sizes. First lie.She also quoted me for a medium unit with a bigger price than the one on the website. I have the email that can prove it. Second lie. She was rude and incompetent so we will go for another company . Also no attendant at the phisical location and nobody to show you the spots. She had her manager call me in order to push for their business, but no thanks. Greedy incompetents.
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August 2022 by Laurita My
I called and have spoken to a woman. She refused to specify what sizes were available on the Roosevelt location, stating that there were no Small or Large sizes. First lie.She also quoted me for a medium unit with a bigger price than the one on the website. I have the email that can prove it. Second lie. She was rude and incompetent so we will go for another company . Also no attendant at the phisical location and nobody to show you the spots. She had her manager call me in order to push for their business, but no thanks. Greedy incompetents.
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July 2022 by The Food Critique S.
The manager Tammy went above and to provide stellar customer service. Very prompt and professional. I felt valued as a customer, which is not common for most businesses these days. She is an asset to Public Storage.
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July 2022 by Matthew Hall
Good location.....Poor customer service due to never having enough workers, doesn't open on time, the customer service number is not eastern standard time so even more of a headache. I work on base so this is the only reason this place was used. No official way to say I'm satisfied or need assistance, no one checked me out.
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May 2022 by Kelly Williams
We have a huge storage unit, and thought maybe we could transfer and downsize a little after moving, but downsizing did not turn out like we anticipated, Ms.Tammy the manager made sure our needs were met, and assisted us with professionalism. She's so kind and personal, and makes you feel of importance and not just a number. Thank you for taking the time out and offering the best of customer service to me and my family.
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May 2022 by Tonya White
Tammy was very helpful and informative. She made the move in experience convenient and easy. I was in and out and felt good about the move. She also apologized for something that wasn't her fault and I appreciate the sentiment. Thanks Tammy!!!
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March 2022 by Bianca Turner
Its a pretty standard storage facility, nothing too stand out about it but I can say the woman who works this location has always been great. She is always friendly, helpful and kind.
