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January 2024 by Tonya Yourkvitch
My experience here was great, ms Tammy was very helpful and respectful, she definitely deserves a raise!
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August 2023 by Dahriyanno Shalet
I won’t give 1 star! They’re never in the office at this location and payment changes !! This is horrible when you need to talk with them ! I’ve left severmsgs and stil can’t contact these people
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June 2023 by Tina Stone
DO NOT RENT HERE!! Upon walking up to the unsecured door that was stuck, there was a German roach, meaning they are most likely infested. There is no cameras inside the buildings, not climate control (I must have over looked that), the storage doors are thin wood, with basic locking mechanisms that can easily be busted off, no light inside the unit which I didn’t realize I needed to bring my own, and the kicker of it all was there was large rodent droppings covering the trimming of the walls!The office was closed an hr before closing time so I couldn’t talk to anyone on the property. I called the 800 number to get a refund, and you guessed it, I am out of the money that I put down on the unit! I have rented from cube smart, Atlantic, and extra Space, and I will gladly pay their higher costs for a cleaner secured unit!! This is your warning, do not rent from here!!
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June 2023 by Moe Curls
0 star. The absolute worst location, worst people worked / working here .They’ll steal from you if they get the chance.They never answer the phone.And based off this experience with this location. I’d never recommend Public storage anywhere .I’d go with another company.I absolutely do not like this place or the people working here.Rat , and insect infestations.If you don’t check your things weekly they will get ruined ?
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June 2023 by Joyce Lowery
Ms. Tammy was pleasant to work with. She's knowledgeable she answered all my questions.
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May 2023 by Serenity's Playhouse
My gate code doesn’t work during inactive hours but clearly on the fence it says access from 6 am to 9 I wanted 24 hours I decided on this in a hurry and can’t even access during the hours they have on the gate smh
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February 2023 by Rebecca Barraza
Had the greatest experience with Cassandra. Saved my life once again...lol. So glad to know companies still have compassionate and caring people.
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January 2023 by YoYo RapReview
Kasandra was Excellent, phenomenal service. On point and knowledgeable. Very friendly!
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December 2022 by Nicole Wilson
I had the opportunity to work with Christian and he’s Amazing at what he does I love him ❤️ Way to go Christian
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October 2022 by Jennifer Hutchinson
We called and asked about the width of a doorway. The person we spoke to put us on hold and 'went to measure'. The measurements they gave us were a full foot incorrect. Ended up driving here from across town to find out the doors were not wide enough. Very frustrating, especially since we explained that we had already been dragged around town by other places doing this exact thing. Irritated that we were lied to enough to not use Public Storage in the future.
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August 2022 by Warren Taylor-Anderson
I'm just signed up for a rental unit with the Catoma office after walking thru the property and meeting the staff. Special shut out the Beth for making the process easy and comfortable. Her knowledge and experience was appreciated ?. She answered all my questions and concerns about moving and what to expect and to be prepared for. I would recommend anyone thinking about moving or looking for storage to make a appointment with Beth and walk thru the property. Have A Happy 2022 Year ??
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August 2022 by Tanisha Thomas
I’ve had an absolutely wonderful and stress free experience! Ms. Vickie helped me out tremendously with renting a unit and also walked to through how to use the app! Great customer service! ⭐️⭐️⭐️⭐️⭐️
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July 2022 by Michael Tucci
This place is dirty. They over charge, and they lied about their mice infestation. The employee assured me there were not any mice. Found out there were when they tore apart my belongings. Place stinks!
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May 2022 by KISH - KISH
I just rented my storage unit last week and the staff here has been nothing but amazing!!! From me renting my original unit to having to transfer all my stuff too a bigger unit, which was beyond stressful. Shannon, Vickie, and Christian..... Phenomenal, pleasant, and a blessing ?
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May 2022 by Eboni Peguero
I recently got my things out of storage and I was put off by the offer for $1 for the first month and I never received it bc it wasnt going on at the time I got mine back in March. I was speaking to Pam about it and she ended up pulling some strings and refunded my money back. I am very pleased! Thank you Pam!!!!!!
