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March 2024 by S M
Really bad place to lease! They change your lease in 2-3 months even they told you for 6 months price is not going to increase! Please do not rent here! You will be screwed by them.!
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March 2024 by Bryan Bratt
Tammy was wonderful and made it a pleasure to be a customer here.
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February 2024 by Thank Full Priscilla
Tammy was very helpful. I really like my storage unit- clean and well lit, climate controlled. Now I need another one, we'll see.
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January 2024 by Angela Evans
Horrible experience from day one... The units door didn't work properly so the next day they told us to move to a different units. We had to move the items to a new unit but at least the door worked.BUT.... they charged us a changing unit fee, more per month for the new unit and we lost the free 2nd month.We called at least 6 times to get this resolved and each representative at the corporate office said they couldn't do it... It had to be the district mangerBut we could NEVER get her to respond... LAURA NEEL should not be a manager because she has no customer service skills... We will never use PUBLIC STORAGE AGAIN after this experience
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December 2023 by Kyle L
Garbage , trash facility and nobody works here , impossible to talk to live people.AVOID AT ALL COST !!!
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October 2023 by Buddy Bama
I had reservations got a call the office would be shut down at 2 pm the day I was to move in asked to go to baymeadows to complete paperwork needed address tried to call turned in to a disaster went to another storage facility. I will never try to rent here again!!
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August 2023 by Btimmy
Tammy expedited my needs exceeding my expectations! She advocate concerns, requests and without even being asked!!! Who does that anymore! Tammy does! Client for life! Well done and thank you!!!
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June 2023 by JJ Canton
I recently had the pleasure of working with Tammy at Public Storage, and I couldn't be more pleased with her excellent customer service. Tammy went above and beyond to help me find the perfect storage unit for my needs, and even assisted me in finding a spot at another location to park my trailer. She was friendly, knowledgeable, and truly dedicated to ensuring that I had a seamless storage experience. Tammy is a true asset to the Public Storage team and I highly recommend her to anyone in need of storage solutions. Thank you, Tammy!
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May 2023 by Ruthie Haggart
Tammy has been so helpful and kind helping me through the process of renting a climate controlled storage unit. She went above and beyond to ensure I had a unit close to the gate since my belongings were being delivered via PODS and now the movers will not have to transport my things across the entire facility to pack my storage unit. I highly recommend this location of Public Storage and please ask for Tammy. She is the epitome of great customer service and management!
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May 2023 by Fagner Correia D ́arc
I recently had the pleasure of working with Tammy at Public Storage, and I couldn't be more pleased with her excellent customer service. Tammy went above and beyond to help me find the perfect storage unit for my needs, and even assisted me in finding a spot at another location to park my trailer. She was friendly, knowledgeable, and truly dedicated to ensuring that I had a seamless storage experience. Tammy is a true asset to the Public Storage team and I highly recommend her to anyone in need of storage solutions. Thank you, Tammy!
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May 2023 by THROWBACK KING
Excellent, safe, and clean! Oh and Tammy has been a pleasure to work with!!
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April 2023 by Joe Giannini
One of the best experiences at a storage place. Tammy is organized and professional. Most importantly she was friendly and super helpful to me. -Joe
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April 2023 by Customer O.
Charged a late fee after refusing MULTIPLE efforts by my bank to mage auto payment on and after due date. They have now been paid TWICE for the same month and not acknowledged. Refuse to reverse late fee. Impossible to speak with a knowledgeable person with any authority in this overly-automated company.
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March 2023 by Kathy Post
Sami was friendly and informative. I enjoyed doing business with her. Thank you!
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February 2023 by Ivy Astry
Samantha was super sweet & extremely helpful when it came to setting up my unit! Definitely recommend her if you’re looking for into a unit!
