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March 2025 by michaela alexander
My prescription was sent to them early in the morning. I work a full day fight traffic and get told it’s not filled, to come back the next day at 8am. Stupid on my part, I don’t check to see they aren’t even open at 8am!!! I Will NEVER use them again. I am sitting in the parking lot waiting until 9am.
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February 2025 by Brett Gallagher
Never answer the phone and poor/ineffective follow up via email (never clear about which prescription to which they are referring). When insurance puts a med under review, we are not notified it is pending and, as a result, vital meds may not be received in time even if I were willing to pay out of pocket
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November 2024 by Anthony Dolce
Worst pharmacy staff rudest pharmacist. Made me go back and forth for weeks trying to fill a control medication. Will never come back to this dump especially in crap hole riverside
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April 2024 by Wil' Balright
It's okay, each Publix has it's own unique size. This one is a smaller one but it's everything you expect from a Publix.
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February 2024 by Marlon La Rosa
Very poor customer service and people skills, prescriptions will take longer than expected to be refilled
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January 2024 by Kerri T.
I love going to Publix when I visit FL...my small hometown only has Krogers and they have the worst selection of food and rarely organic. Unfortunately, this Publix was really small, it had a very limited selection and A LOT of food expired this week when normally it would be good 6+months on the shelf. Lastly, I noticed that the majority of customers were non-white... so it's like this particular Publix just did the bare minimum if you compare it to the one I went to in Julington Creek yesterday. So that was disheartening.
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December 2023 by Dana W.
Come on Publix, you (literally) have 10+people in the deli and one person working at the sub line who I think is purposely being slow because there is no way lol!!!! Wry young lady The setup around that area as well needs a little rethinking. There is no where to stand besides an aisle so everyone cuts in line on the other side. Maybe add another person... waiting 30 minutes for a sandwich is ridiculous with only a few people in line. Left after 20 minutes when no one acknowledged me standing there making eye contact waving my hands around basically (jk), I was cut in line and then I watched the slowest sandwich of all time being made. No offense, but I just remember the good old days of Publix and having this be the first one I've visited in 10 years made me really sad. Back to King Soopers!
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December 2023 by Terry Wheeler
Employees at Publix Riverside made a seamless transition from out of a people-state, to a litigious state that is overpriced. Thanks, pharmacy people
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October 2023 by Emily G.
Smaller Publix with limited inventory. One of the only grocery stores close to the Downtown Jacksonville Area. Horrible parking situation. I recommend walking if you could. They accept EBT and have a coin star machine. I normally go to the one on Normandy. Go during the day, it can be a bit scary at night. Hence the security guard outside.
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October 2023 by Daniel F.
Probably the nastiest sub I've ever had from Publix was from this location today I don't think I'll ever return because of the young guy was rude and he didn't even hit the beat up and I had to ask him two or three times to put it back in the oven and he just acted like 2 seconds was going to make it right each time I don't think I will ever return to this Publix
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July 2023 by Sabrina W.
The quality has changed to average. The deli was once a tasty place to grab something. Now the food is not as good or the selection is poor. You ask for meatballs sub. There are no meatballs? The line is always long, and they are short staffed. The fruit bowls are over ripe or under ripe. The only good thing left are the sandwich wraps and salads.
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July 2023 by George Constantino
Ms. Naveah. She was very helpful, knowledgeable and got my prescription going extra fast.Thank you
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July 2023 by Maia K
Told me there’s curbside pick up but there isn’t. My son cannot be in sunlight. And they are open weird hours like 11-6. The ER should stop sending this pharmacy prescription. Terrible customer service, knowledge, and timing.
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June 2023 by Kamal
Not CVS!
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June 2023 by Yasmin Yanez
Grateful for the attention at the Publix Pharmacy. The manager Ray Bay is always ready to help and collaborate with the client.