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January 2024 by Ella
I'm trying to call in about my prescription and each time I call they hang up in my face. How professional
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November 2023 by Armenay Chakour
I am a very busy college student who just had a few minutes to get my flu vaccine. 45 minutes is way to long of a wait. Even so, I never got the confirmation message for 2 hours. Save yourself some time and find another pharmacy.
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September 2023 by Alexis Hurban
i’m changing pharmacies because i’m so tired of the publix pharmacy ignoring me. my insurance covers covid tests as prescription and my doctor sent it in. when i called to confirm the pharmacy associate told me my insurance isn’t going to cover it because “none of them do” after i had already confirmed with my insurance and told her that mine does. she would not listen. i tried to call multiple times today to which my call kept getting hung up on after a few rings. so i’m done.
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April 2023 by Brad Fretz
Bought cake and ice cream for a birthday today. Cashier greeted me and told me to have a good day. Realized that I forgot his candles. Went back and picked up candles. Went to a different cash register. This cashier did not greet me. Just said “$2.39. You need a bag?” I said, “No.” He handed me my receipt without saying a word to me. I guess he thought a $2.39 order wasn’t worthy of greeting me or acknowledging me.
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December 2022 by Jug-line
These employees need serious customer service training. I know it's hard to find good help these days, but there's no reason for us to tolerate their frustrations or bad attitudes.
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November 2022 by Anne Rhodes
Where do I begin I would like to complement Martha who works behind the customer service she is wonderful with everyone always smiling very professional knows how to take care of people I love it when I see her I would also like to complement Lauren And I believe her name is Abby I’m not sure howeverall the people in the pharmacy treat me very well and take such good care of me they are on top of all of my prescriptions so I would say that Publix is very Privileged to have these folks that work very hard to make Publix Great……SincerelyAnne Rhodes
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October 2022 by Khang Vuong (Kyle_v_)
My 3 kids got covid19 vaccine today . the pharmacist , i think so because he was wearing a white shirt called Carlos ( i only remember the last name ) he was very unfriendly with children and very impolite , did not say hello , just said 1 My sentence is very busy, ask the children to gather here so I can give it a quick shot. I have never met a doctor or pharmacist who was so unfriendly to children. An educated person behaves like an uneducated person, if I could give 0 stars I would have given it. But on the contrary, all other employees are very good and dedicated
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April 2022 by Dmomnash Nash
Be prepared to wait an hour in line to get your meds. Takes foreverThe one in Nocatee is so efficientThis ones become a nightmare
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January 2022 by Siniaya Kantrell
The (white) pharmacist with the bad bleached blonde job has an issue with individuals who aren't white and doesn't know proper federal procedures for selling Clariton D.Instead of simply scanning my State issued ID into the federal system to see if it was valid for a sale or flagged. She simply out right refused to sell me Alleregy mess stating my out of state ID had a Florida address when I am clearly military.So basically thank me for my service but go elsewhere
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December 2021 by Khang “Kyle_v_” Vuong
My 3 kids got covid19 vaccine today . the pharmacist , i think so because he was wearing a white shirt called Carlos ( i only remember the last name ) he was very unfriendly with children and very impolite , did not say hello , just said 1 My sentence is very busy, ask the children to gather here so I can give it a quick shot. I have never met a doctor or pharmacist who was so unfriendly to children. An educated person behaves like an uneducated person, if I could give 0 stars I would have given it. But on the contrary, all other employees are very good and dedicated
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October 2021 by Norman Riccardo
just got my first covid shot there. very easy & didn't take long..thank you.
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September 2021 by Aaron Archer
I was prescribed two common generic meds which I was to start and then get blood work. After five days (and getting two calls erroneously telling me they were ready) had to call and tell them to forget it; my physician had to call it into wallgreens. I understand being out. But a professional would have let me know so I could go somewhere else to begin with instead of telling me it was ready for pickup. When I called to politely tell them I no longer need it as I got it yesterday form somewhere else, please cancel (again), I got the most nasty little disgruntled snit on the line. Thanks for demonstrating your incompetence and rudeness up front; I won't waste my or my physicians time again in the futrure.
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August 2021 by Curtis L Fairman
Shop there several times a week. Store is clean and bright, staff is friendly and helpful!
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August 2021 by Diane Aunapu Masaitis
Husband and I walked in and got our Pfizer Covid Booster and Flu Shots today! The Pharmacy staff was prompt, efficient, and professional. We intend to go back to shop at that Superstore! It was immaculate and massive! Well done, Publix! Well done! Additionally, the entire staff was fully masked and we felt completely safe.
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May 2021 by Nguyen Xuân Mai Anh
I have COVID vaccine appointment but still have to wait an hour and 40 minutes ??