-
March 2024 by Louis Louis
The daily the seafood department in the Self out check line
-
February 2024 by Chris Emry
They had everything I needed.
-
February 2024 by MM
Just when the pharmacy seems to be getting it's act together (FINALLY), the grocery staff becomes completely incompetent and ridiculous. They sent my significant other on a wild goose chase to place a deli order for a different pick up day, and made us talk to 4 different people and then after the last two staff members argued with each other on who should take the order they sent us home where bottom line : WE COULDN'T PLACE THE DAMN ORDER ONLINE ANYWAY.THIS IS ALL AFTER THEY TOOK PERSON'S ORDER RIGHT BEFORE US WITH NO CRAP.We've started noticing department head manager types just gossiping away instead of working so maybe that's the problem.Don't come to this Publix.
-
December 2023 by balanced breakfast
The prices at Publix are absolutely outrageous. There's actually a Walmart grocery store on Baymeadows as well, which has much cheaper prices and doesn't charge $6 for butter of all things. The prices are higher, I have to bag my own groceries while the employees just stare at me, and the service you do get is usually lackluster. This is probably the third time I've gotten a sub this month from the deli, and also the third time this month the person making the sub has put the cheese on the outside of the bread. Now, I'm no expert, but if someone orders a toasted sub, wouldn't it be logical to put the cheese down after the condiments? If you just plop it on top and then put it in the toaster or whatever, it's going to melt the cheese, which is then going to stick to the wrapping and make a mess when you try to unwrap it, like it's a soggy wet diaper. I don't know what happened to Publix, but the quality has gone way down, and the prices have gone way up.
-
November 2023 by Naren
Excellent customer service. Product was available on time for pick up. Good quality items. Especially the bakery has lots of varieties and delicious food.
-
October 2023 by Frank (Old Timer Jedi)
Yesterday I received both my flu and COVID-19 vaccinations at the Publix pharmacy here. The entire staff was very helpful and knowledgeable. Actually, this Publix pharmacy is kinda my "home base" for my vaccinations since they are so professional. You will not be disappointed with either the store or the pharmacy.
-
October 2023 by Elliot McCammack
This deli is the worst. I waited 30 mins after my online order was supposed to be ready. Just a half sub. That’s it. I never got acknowledged so I just left. DO NOT COME TO THIS DELI!!!! Every other depart Emmy is fine. Their deli SUCKS. and the manager does not care.
-
September 2023 by Kiran Burgess
Went to deli to get 2 wraps for lunch 9/5/2023 around noon. Specifically went to this location although there is a Publix closer to me because I have always been impressed with their service and cleanliness. I had a very disappointing experience at the deli counter. I experienced a language barrier with the person speaking to me. I asked for a spinach wrap, and she said there were out. Another person walking by said there were spinach wraps in the back. I asked again if I could have a spinach wrap and she said I could have whole wheat or tomato. At this point, I did not want to argue and went ahead with the whole wheat wrap. The first one I asked for was an Italian wrap. The second one I asked for was an Ultimate wrap and repeated it several times as the meat the person selected did not seem right. I struggled having to communicate with the toppings. At this point, I was just going to take whatever as I had spent enough time ordering a couple of wraps. When I got back to my office, I realized I was never given the Ultimate wrap but rather 2 Italian wraps. Other than the language barrier, the person waiting on me was distracted with things going on around her. What should have been a quick pop-in for 2 Publix wraps turned out to be a disappointing experience, took much longer than it should have and also I was given the wrong order. Perhaps management should spend some time supervising especially around lunch time.
-
September 2023 by tatiana aponte
My fiance and I love this publix. The employees are always nice and enjoy making conversation with them at checkout. My most recent positive interaction I had with an employee was when I went to the fresh fish station. I asked them if they had tuna. The woman behind the counter stated they did not have fresh tuna and walked me over to their frozen section where the frozen tuna was. She then told me how to thaw it. This is why I choose publix. The customer service!
-
August 2023 by Portia
This location seems to be super clean and always has the most variety of products in stock.They recently remodeled the checkout area to be mostly self checkout which is nice if you want to avoid human interaction.
-
August 2023 by jack bee
Great Publix. Has a scale near the entrance as well as a blood pressure machine. Take the baymeadows exit from 9b
-
July 2023 by Scott C
The store is clean and well maintained. The floor staff are friendly and provide great customer service.
-
July 2023 by Monet Gailey
Ryan went above and beyond for me. I called ahead to see if the had any chicken wings left because it was about closing time, and he did, but as soon as I hung up the phone he said someone took it. I walked in and he immediately asked me if I was the one that called. He told me some people already took it but he dropped FRESH ones for me. He dropped wings for me before I even arrived at the store. He took initiative and had those wings cooking. He dropped fresh chicken wings even though they were about to close. Very kind and thoughtful soul. My husband and I are very appreciative and we enjoyed the wings!
-
July 2023 by Mark Dallafiora
I just personally want to thank Richard this Sunday morning for taking a poster of my missing dog. He told me he would post it on his employee bulletin board so if a local workers to the area could ideally him. He was very understanding and put himself in the situation telling me he had had this happen to him before. Part of good customer service is also about being empathetic towards customers and not just a profit line. I’m a manager of a privately held retail store as well and I have that chiseled in out team. I’ve been shopping at this location for years and will continue to. Thank you Richard. You’ll make a great GM! BTW Indy has been found and he’s safe healthy and happy. You can take the sign down -Woof woof hooray
-
July 2023 by Alli Harman
I travel to this Publix specifically even though it is not the closest one to my home because it is well kept, has a great variety of products, a nice layout and friendly staff. I especially would like to point out that your employee Jennifer is always friendly and quick at the checkout and and I will wait in her line if she's there because I know she'll take great care of me.