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February 2024 by Gretchen P.
Had a wonderful experience at this location this morning as a "walk in". I arrived a few minutes before opening (630am) and was the 2nd person on the walk in list. I was called back almost immediately and was helped by Nunu. She was pleasant and very good at drawing the blood (painless and quick). I would recommed this location over other local Quest locations.
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January 2024 by Antonina Zhuridova
Very efficiently run. Never had issues doing blood work here.special thanks to Andiasia.
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January 2024 by pafdc1030
Friendly staff and clean environment. Se habla espanol in this office and I appreciate that too :-).
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January 2024 by E W.
Worst and most painful blood draw I have ever had. Not sure if the lab tech was new or inexperienced but she definitely does not need to be employed or allowed to do blood draws ever
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January 2024 by Warren Krueger
I have had 15 major surgeries,died 5 times,and spent more time in a hospital than I like;so as a result I have a phobia of needles and tend to blackout when the digging begins! I am always uneasy when I know that I am about to have to endure another blood work-up because I am NOT EASY to get blood from-rolling veins,small veins,and anxiety,and with my past experience with another Lab(corp)this left me with some anger issues as well as apprehension when going to get my work done.Today was my first visit to Quest at 13529 Beach,and I was impressed with how efficient everyone was and the general demeanor of everyone that I saw as I sat in the waiting room. When my appointment time arrived I,was called in to confirm all of the information,and was again impressed with the young lady that helped me! After everything was completed,I asked for "Kay" due to one of the reviews that I read,and I was able to see her within minutes. The review was right ! Kay is Awesome-but due to me being a DIFFICULT draw,I met Osbel,and Nunu (Sorry if I spelled her name wrong!) who were also AWESOME! Although the encounter was another one that was not an easy in and out-I was completely impressed with everyone that worked there! I know where I am going when I need to have my testing done-13529 Beach Blvd. Suite 301!5 Stars! Thank You for making an uncomfortable event Not so Bad!!God Bless ALL of you!
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January 2024 by Jesse Fitzsimmons
Awful 30 min wait after appt time, pulling people who are after you before you. Just terrible service avoid if you can
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December 2023 by Chris S.
Uncaring, rude staff, over 4 hours of waiting (one of which I called out late to work) and never seen. Absolutely terrible care, 3-5 older patients left while I waited (never to be seen) because they had other appointments. I left because I couldn't wait another hour. When I asked the technician (there's no person) as she let in the older woman who arrived after me (no complaint there), she said "Sir, please do not wave me away". To which I immediately responded, "I wasn't waving you away, I was giving the 'Ah, I get it it' hand movement." She had none of it and I went to work with no blood work. This establishment is a joke.
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December 2023 by Maryam Alnouman
Kay was awesome! She was super attentive. My mom has been experiencing vertigo and she took extra care and caution when taking her blood. Highly recommend her!!
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September 2023 by Hernandez Lle
I wonder where you do claims for this people, i give them personally an sperm count ordered from doctor and they even called me back to lmk they messed up , the doctor office told me they drop the sperm out of the cup and every time this type of office do something wrong you never can claim and report and the only thing in what they are good is to put your info wrong and send you to collection because nobody could found you and no bills arrived to your home NEVER. That is the only thing they do perfect.
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September 2023 by Elisabeth
Kat was my phlebotomist and she was great! Very professional and friendly. She provided great service. I went in as a walk in and my wait and blood draw was very timely. I was in and out within an hr.
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September 2023 by Lakhinder Vohra
Very efficiently run. Never had issues doing blood work here. Prefer here than my doctors office tbh.
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August 2023 by Jo C.
They were willing to make a same day appt. I raced to get there for 6:30. Got there at 6:37 and found the door locked! According to the door -hours are til 7:00. What jerks!
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July 2023 by Rebecca Bullock
Scheduled my appointment online, for 7:30, checked in at 7:20, was taken back at 7:24. Char was amazing! Very pleasant experience.
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July 2023 by Christian Mortimer
I’d give it 0 if I could. Quest clearly needs to staff more people or take less appointments. Do not make an appointment if you have anywhere to be. The wait time is absolutely absurd.
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July 2023 by Keith Masten
Worst lab in Jax. 2nd visit for different issue. 1st time waited until 3:30 to get blood drawn with appointment at 1:00. This visit was to drop off specimens. Had to sign in to get walk-in status. Was told it would be over an hour to drop them off. had to leave in a rush due to my condition (which is what the samples were for) and they have obviously pitched the samples in the trash. Called Corporate but no help there. Labcorp all the way.
