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July 2025 by George Puhl
Easy in and out after making an appointment prior to visiting.
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July 2025 by Kiya Ferguson
Appointment was at 9:50, arrived and checked in at 9:40. Out and in my car by 9:47. In and out and very sweet phlebotomists.
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July 2025 by Pamela Poynton
They shouldn’t list that they’re open until 3:30 if they stop taking patients prior to 3:00
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July 2025 by Mark Spillane
I went to return a sample and was told I had to wait in line and make a standby appointment by an employee who was amused by my request to simply drop it off. After giving me the bad news she mumbled something in broken English and shut the lab door.
BTW, the place on Old St Augustine is dirty, an added bonus.
After 30 minutes sitting there like a dope, I got up and left.
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July 2025 by Camila Angeles
I arrived earlier than I should have and they still didn't attend to me because she was very busy.
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June 2025 by Brad S
Terrible experience! Do not let these people touch you.
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June 2025 by Linda Ticconi
It was great to see new tecks and not have to wait long to have the blood test done. The lady that drew my blood, I told her my veins roll and she knew exactly how to draw. First time ever, she got it and never at any time did I feel the needle. First stick, great job to her. Sorry I forgot her name. She sure us an asset to Quest. Personality she has. Thank you all. The supervisor was great in talking to me after I mentioned how well my technician was. Keep up the good work, I will be back
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June 2025 by Hman
I am now doing blood work six times a year and for both of my doctors I use Quest. I can’t tell you about every quest location but I can tell you the one that I use in Jacksonville off of old Saint Augustine Road is the BEST!!!. The attitude, their smile & friendliness at 6:15 in the morning is off the chart STELLAR CUSTOMER SERVICE!!. Thank you for being there and I highly recommend everyone to utilize your company.
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June 2025 by Jyoti Sharma
I made appointment before going, got there 15 minutes before my appointment but I had to wait an hour, very long wait. Plus the scanners weren't working to scan my ID and insurance so it took another 5 minutes to get my information..horrible system and very slow service. What's the point of making an appointment if I still had to wait an hour for my name to be called, horrible!!
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May 2025 by Michael Smith
Recently had 2 blood draws. Both practitioner/phlebotomists are tied for my best experience ever: LESLIE and PAMELA. I give both of you 10 big stars !!
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May 2025 by David Cordts
Their phone system is a joke..you can't get a real person..it won't transfer you properly..different options simply cut you off ..wasted 45 minutes trying to get needed information
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May 2025 by Susan Lynch
I had an appointment and they took me at the exact appointment time!! The blood draw was painless and the phlebotomist was very personable.
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May 2025 by Kat G
I would give ZERO stars if I could! This location doesn’t care about patients without an appointment. Don’t waste your time!!
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May 2025 by roberta king
I always have a great experience with this Quest location on Old St Augustine Rd.
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May 2025 by Ron H
The Quest phlebotomist was amazing. I did not feel the needle at all, and she filled numerous vials quickly and efficiently. She was also pleasant to talk to.
