RaceTrac offers a mix of experiences for its customers. Staff members are generally described as friendly and helpful, especially in situations like car trouble. However, some customers have reported unkind interactions with cashiers, particularly regarding ID checks for age verification. The store has faced issues with product availability, such as being out of French vanilla cappuccino and having malfunctioning equipment. While some customers appreciate the convenience of RaceTrac, others find better prices at competing gas stations like Wawa in the Arlington area. Overall, the service can vary from very accommodating to somewhat frustrating.
