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September 2023 by mike mance
In and out I got my work done. They fixed my problem with my card. Respectful and friendly
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March 2022 by Vibhu Sethi
Yep. I can attest to the fact that all the bad reviews are legit. If you open a new account for the bonus, forget it. You ain't getting it.I did all transactions within the stipulated time. I even called the 800 number to make sure we were good. I was told I had nothing to worry about as I had done the transactions within the required period. They didn't post my last 3 transactions for several days and refused to give me the bonus.I called the 800 number again. They said they have no record of the promo code being applied to my account. I went to the branch and they opened a ticket. After one week of following up I was told I missed the deadline by one day. What a joke!I don't see them lasting too long in today's competitive market place. Save yourself the hassle.
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February 2022 by Maya Williams
The worst bank to every bank with. Not only did they lie to me several times but held my money for a week without any actually reason given. Even though I was told and signed off on a certain amount to be available to me the next business day. Upon leaving the bank I was stopped by a bank teller outside. Who told me the reason they’re holding the money for the amount of time is because a lot of people write fake checks an also wash checks changing the amount so they have to do extra precautionary measures for the check I deposited. And that next time I should get my money wired to my account. I’ve never experience this at any other bank that I have bank with ever
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September 2021 by Tonya C.
Just went through the drive through to cash a check that is on a Regions account. I'm not a Regions customer, but received a check on a Regions account. Regions charged me to cash the check! How can they charge me to cash a check drawn from a Regions account? I would never bank here...
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September 2021 by Kadee Beasley
Ashley N. at this location was fantastic! Quick, efficient and helpful :)
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October 2020 by Cord Sharp
This is legitimately the best Regions Bank in town. The people are nicer, more professional, and always very helpful. Even though I'm closer to the Regions on Baymeadows, I always specifically drive to this one.
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June 2020 by Haim Shternshus
I opened their new Life Green checking account that came with a promotion of $400. The requirements called for me to make 10 transactions within 30 days. Seems doable, except that the card was not sent to me until 16 days later... I completed the 10 transactions two days late and was declined the promotion bonus. Not a great way to establish a relationship with a new customer... I am closing my account.
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May 2019 by Kriss Dior
Terrible experience. My grandfather passed and I needed to withdraw more than $5k from my checking acct. Teller Deanna was prejudice towards me and immediately asked me where did I get this type of money. I've worked in banking for 10yrs now and I'm very knowledgeable about bank procedures. The branch manager Jennifer Newman said that they could not allow me to withdraw the funds and could not explain to me why. I had to have another Regions branch contacted in order for them to provide me my funds. I was asked what I do for a living and other questions while I waited over 45mins with no real explanation on why I couldn't withdraw funds that were available and not pending from my accnt. I have had this accnt for years and it has always been in good status but I will be closing my accnt immediately after this discrimination! The treatment and service I received at this branch was very unacceptable! However, there was one other teller there named Sheri who was kind, courteous and professional maybe the other teller and branch manager could learn how to treat clients from her.
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May 2019 by marsha stires
Awesome bank and staff!!!!
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October 2018 by Vent Filter 101
WARINING STAY AWAY FROM THIS BANK, THEY TREAT YOUR MONEY AS IT IS THEIR OWN , CHARGES/FEES UN ANSWERED /REASON FOR THEM, THERE ARE FAR BETTER BANKS CLOSE BY WITH PEOPLE THAT TREAT YOU AS A PERSON NOT A BALANCE OR SATISTIC
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August 2018 by I Got Your Back, D.
This bank is complete trash... horrible customer service, the mobile app never works, surprise hidden fees everywhere, transfers and transactions take forever to go through ect....Would NOT reccomend. This bank is for old people with retirement money
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March 2018 by Elysia C.
I've had a hard time locating convenient Regions Banks since moving to Jax but this one is great. Now here is a tip, the drive thru is always busy and you will have a wait. Go inside and you will be in and out within no time. Even better every single person I've encountered that works here is genuinely nice. Not in a this is my job I have to smile at you, they actually seem to care and will chit chat and engage a conversation with me every time. I love that.
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March 2017 by Owen Lapides
Helpful staff
