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August 2025 by KLASSY
I had such a great shopping experience at Rue21! The store was well organized, full of stylish options, and had amazing deals. What really stood out to me, though, was the customer service I received from Nhya. She was so welcoming, patient, and attentive she helped me find exactly what I was looking for and made the whole process smooth and enjoyable. Her positive attitude and professionalism really made a difference, and I left the store feeling confident and happy with my purchase.
Thank you Rue21 and a big thank you to Nhya for going above and beyond I’ll definitely be back!
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August 2025 by Fabulous Life Of Kira
Do not go to this rue21 the manager was so rude because she had to do an exchange and I guess it was her lunch break on 8/13 around 1:50pm. The sales associate was nice only reason I gave 2 stars or else they would have got 1 star
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July 2025 by Shelly Ngo
Today at 3:29pm , 7/9/2025 at RUE21. Me and my mom bought 3 shirts. She was talking on the phone and charging us. She had a bad attitude . And when we looked at the bill and found out that she mistakenly charged 1 shirt twice and so we bought 3 shirts but paid for 4 shirts. She apologized but her attitude was contemptuous and she said she couldn't refund. And we offered to get 1 more shirt at the same price she accepted but had a very bad attitude . The customers there saw and were shocked by her attitude and they left and didn't buy anything anymore. I don't understand why this is her fault and we have to get this attitude back.
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December 2024 by N M
Store lies. Manager Kristen lies and closes store earlier than actual mall closes and then had reps like Ariel telling people the same. Meanwhile intercom comes on and says closing in 15 minutes. Just say you wanna leave work early 😂 you ain’t got to lie.
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October 2023 by Carrie Cardone
To the 2 young people in Rue 21 who helped us get to safety today and made sure everyone was ok. You are an asset to this company and to to this society. Thank you! God Bless
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May 2023 by Sarah Allen
The employee at this store are rude and unprofessional. They make fun of the customers that walk through their doors and are so disrespectful. I had to leave and didn’t feel like shopping there after I heard one of employee’s comment.
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September 2022 by PhatGyrlSnoop
I get all my graphic tees from there!
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January 2022 by Nicolas Santangelo
Rude employees
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January 2022 by Michael Sessions
Good selection awesome
