-
September 2023 by Amy Norris
Excellent customer service
-
September 2023 by Ali T
I went to get a clipper. I said I had to open a box with no plastic wrap and check if the clipper was IL/USA or Hungarian. Because professional barbers know that Wahl's Hungarian-made machines are lighter.It also makes a bad sound. All I wanted was to open the box and see where it was produced on the back of the clipper.(•All of thm says American made on the box but they are not! Exact made is right back of clipper!!)When I said that, the staff who is tall girl acted like they hated me. I said to them, "Would it be better if I bought this and looked at the production place and brought it back later?" She said you can't return it. This is another terrible service for a client. ?
-
February 2023 by Christy Green
Did a return for unused items that were purchased a week ago. I did return to a different store bc I happened to be in the area and saw a location. The person who was working was extremely rude and made it known that she was not happy I was returning at her store bc it "hurts her numbers". It's sad that Sally has made it to where the workers feel personal threatened when receiving returns as though this is not commonplace. I'm sure that Sally makes enough as company that a small return of $40 shouldn't warrant a poor experience. To the person working, you aren't responsible for someone returning items nor should it be taken so personally. I apologize that some sort of pressure has been put on you that you feel the need to react that way.
-
January 2023 by No One
I came here looking for specific items and found one, but not the other. What I found amazing was their reward program. They can actually track and remember the lipstick ? you buy. I often forget the number or color of my last favorite lipstick if I do not have it with me. Talk about handy!
-
January 2023 by amber ward
Manger needs to get an attirude ajustment, blond hair and orange skin really is not a good look! I would exspect someone to know how to use the products they are selling. THIS STORE IS DOOMED WITH HER AS ITS HEAD!
-
September 2022 by Steffie C
The ladies were great and informative. I'm super excited about the new "open till 7". I'm sure they hate that but I NEEDED to recolor before pictures tomorrow so I was a midnight colorist lol thank you so much for staying open! I really really appreciate that so much
-
September 2022 by Cindi Hannon
The staff is super helpful st this location! Can't say enough great things about them
-
August 2022 by L-E Rounds
I came here looking for specific items and found one, but not the other. What I found amazing was their reward program. They can actually track and remember the lipstick ? you buy. I often forget the number or color of my last favorite lipstick if I do not have it with me. Talk about handy!
-
July 2022 by Ari Tam
Excellent customer service and great product availability.
-
April 2022 by lashanda graham
I literally just walked out the store and the woman behind the counter pretty much followed me around the store she didn’t ask me if I needed anything just followed me
-
August 2021 by RumAndPancakes
The staff at this location are super helpful. I looked very lost as a 6'2" breaded man looking for my first cosplay makeup. They helped me find everything I needed and even recommended how to apply it for the look I was going for. Will definitely be back when I need makeup for new characters.
-
August 2021 by Sabrina W.
I was welcomed in,, The lady that helped me was a sweetheart ?. I described the item and she showed it to me. She explained the product and showed other items used for a pedicure.
-
July 2021 by Tory Mann
This store has excellent customer service; however, the corporation's decision to not supply customers with bags is the reason for the 1 star. I will not support/buy products from an establishment that charges to bag items. As if it's not enough that I'm spending $60 to $100 for a few items you want me to buy a bag for $.15. Sallly's lost a customer!!!
-
July 2021 by Andrew Shaw
Fantastic!! Everyone is super nice!! Will definitely head back soon!!
-
April 2021 by Anicka Kinchen
Very knowledgeable and kind to all and they have a good quality of items for us!!!!!!
