Sally Beauty in Jacksonville, FL, offers a wide selection of salon-quality products at affordable prices, including hair care, hair color, accessories, styling tools, cosmetics, nail care, and salon equipment. Customers can find top brands like Clairol, L’Oréal, Wella, and Chi. The store provides personalized assistance through the free Licensed Colorist OnDemand service, connecting customers with expert colorists for product recommendations and guidance. The store's staff is consistently praised for being helpful, friendly, and knowledgeable, creating a welcoming atmosphere for shoppers. Customers appreciate the genuine customer service, with staff members such as Necole and Nicole receiving special mentions for their excellent assistance and positive attitudes. Many reviewers highlight the staff's ability to answer questions, offer great suggestions, and make the shopping experience enjoyable. The store’s helpful and courteous team makes it a pleasant place to shop, with some customers noting that their experience exceeded expectations. Overall, Sally Beauty is recognized for its wide product range, quality service, and welcoming environment, making it a popular destination for those looking to achieve professional results at home.
Amber was such a wonderful help! I came in yesterday and she helped me with my purchase and with new products I saw in store. It wasn’t much that I needed but her customer service is so natural and impeccable along with her knowledge of the products. Great store! Thank you Amber!
March 2024
I'm really glad I had the pleasure of meeting Amber today. She's such a sweetheart and knows alot about the products. I greatly appreciate her help and think my hair is going to turn out fantastic. Thanks Amber, you are a rockstar!
October 2023
Extremely helpful! Friendly manager. Will go there again.
