Sally Beauty in Jacksonville, FL, offers a wide selection of salon-quality products at affordable prices, including hair care, hair color, accessories, styling tools, cosmetics, nail care, and salon equipment. Customers can find top brands like Clairol, L’Oréal, Wella, and Chi. The store provides personalized assistance through the free Licensed Colorist OnDemand service, connecting customers with expert colorists for product recommendations and guidance. The store's staff is consistently praised for being helpful, friendly, and knowledgeable, creating a welcoming atmosphere for shoppers. Customers appreciate the genuine customer service, with staff members such as Necole and Nicole receiving special mentions for their excellent assistance and positive attitudes. Many reviewers highlight the staff's ability to answer questions, offer great suggestions, and make the shopping experience enjoyable. The store’s helpful and courteous team makes it a pleasant place to shop, with some customers noting that their experience exceeded expectations. Overall, Sally Beauty is recognized for its wide product range, quality service, and welcoming environment, making it a popular destination for those looking to achieve professional results at home.
Staff is always so helpful, kind, and attentive. Great place to get beauty supplies!
February 2026
I called and talked to Rebecca and she was so nice and helpful. I did a DoorDash order and so I called ahead to insure they had what I needed and she was so helpful and set it aside for my dasher to get it to make sure I have the right products.
January 2026
This morning I had to run in for some haircolor, but after talking with the associate regarding nails, she directed me to the proper product to remove gel nail polish. Her name is Alicia and she said she normally works at the Hodges store she stated. She is so friendly and knowledgeable. Alicia was fantastic.
