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March 2024 by Ebony
The sales associate was extremely rude. I came in the store 30 minutes before closing. I walked in and asked if they sold crotchet hooks. Before the associate could answer, I saw one lonely crotchet hook. When I asked if this was the only one they had she immediately answered yes. She never looked up to see what I was even asking about. I circled the store to check myself because I wasn't confident she knew what she was talking about. I then asked if she was sure this was the only one they had because she didn't even look at me, she didn't acknowledge what I was asking about. Her response was "what do you mean I didn't look? I know what's in the store" I replied that she didn't even look at me to see what I was asking about. Then she said "it's too late" as if she she didn't have time to acknowledge me. When I asked her for her name she refused to answer me, then she refused to ring me out and asked her other associate to do so. I asked the other associate what her name was and she hesitantly told me her name was Sandy. I'm pretty sure she gave me a false name. Anyway, this was the worst customer service I have ever received at a Sally's store.
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January 2024 by Grace Santi
Went in the store today to get some hair dye and gave Sandy, the store employee, a vague description of what hair color I was hoping to achieve, she was super helpful and very knowledgeable of everything and helped me pick out a color that was the exact color I was hoping for! Sally beauty is lucky to have such a lovely worker. Thank you Sandy!! You’re awesome! I’ll be coming back.
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January 2024 by sam
i came in looking for bleach and hair dye- the employee recommended me vol. 20 developer and bleach because im a natural blonde and when I used it on my dark hair it came out patchy and uneven after a very thorough application. now my hair is botched and i don’t know how to fix it! ? will not be getting my business again
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October 2023 by Melissa Davis
I came in looking at hair color and met the most amazing employee. Unfortunately, I can't recall her name. Beautiful personality, such a vibe, just gorgeous. She was so helpful and we got to chatting and I left feeling inspired. She was knowledgeable about what's best for my hair. Her level of customer service was awesome. She had short blond hair, awesome jewelry and finger nails. Please let her know, she rocks!
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June 2023 by Derrick Figueroa
Jade was amazing. Absolutely loved her interactions and advice. Saved us a bunch of money and great conversations. Sad to hear she is transferring.
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June 2023 by M S.
I would not recommend buying hair tools from Sally because if you lose the receipt you cannot return, even for a store credit.
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May 2023 by Laurissa Tejedor
The staff was so helpful and friendly, we shared a few laughs! Thank you for being great! 10/10 would recommend this Sally’s!
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May 2023 by Christina S.
This location of Sally beauty has never disappointed me! The staff is always attentive, upbeat, and helpful. Occasionally I have gone in clueless about what I need, and I'm quickly helped and told what I need, which has never let me down! The occasional sales are also great. Overall, I highly recommend! I've been going here for 2 years and I'd much rather shop here than other beauty stores since the staff is so fantastic.
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August 2022 by Mirna Blaylock
The sales person was helpful in regards to finding what I need. However the sale was not completed because of poor preparation. I came in with cash. Not enough cash in register. Not my fault. Not everyone pays with cards. If your sales person was thinking, she could have suggested I go get change at Target right next door. While I was in Target, I thought about doing that but didn't because your sales people didn't care.
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May 2022 by Millicent Reeves
Dana was very helpful and really sweet! Thank you for all of your help ???
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April 2022 by Valentin Delbar Dieu
Usually when I go to Sally Beauty, I don’t always get the proper service or the right information about toning hair and stuff like that. Today I walked to the the store and Miss Meme helped me finding the toner I needed. One hour later I did everything she told me to do, and it turned out beautiful!!!I would like to say THANK YOU! Thank you for your patience, your great customer service and your knowledge. I’ll come back only for her.
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March 2022 by Valentin D.
Usually when I go to Sally Beauty, I don't always get the proper service or the right information about toning hair and stuff like that. Today I walked to the the store and Miss Meme helped me finding the toner I needed. One hour later I did everything she told me to do, and it turned out beautiful!!! I would like to say THANK YOU! Thank you for your patience, your great customer service and your knowledge. I'll come back only for her.
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February 2022 by Miranda Nicole Montgomery
Great for immediate purchases, Amazon has every tool cheaper.
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January 2022 by Kristy Petrie
The staff is very friendly and always willing to help. Pricing is reasonable on any item I have ever purchased.
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December 2021 by Gwen
People here are super sweet, ready to help! I already knew what I was going to get so didn't need assistance but the girl who cashed me out was nice! (Location wasn't bad and they were pretty stocked up on items as well!)
