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March 2024 by Troy W.
Visited for the first time in months and to my surprise both sets of escalators were fully operational. Still only three stars because the mall itself is still lacking, but 'congratulations'...I guess...on fixing an issue after nearly a year.
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January 2024 by Mehmet O.
I was a vendor in this mall in a one year temporarely contract,they kept my $1000 deposit for cleaning.Managing team is awful,mall was dirty all the time,service was very bad.One of the main escalator was broken two months during the Chrismas time.I don't advise anybody to do business with them.
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January 2024 by Linda B.
What a great mall! Two levels with great variety and specialty shops throughout. It feels safe and fun. Love the coffee shop with the Lavazza coffee which is really hard to find in most cities. It was also fun that they still had the Christmas decorations up.
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January 2024 by Eric C.
Clearly the best of Jacksonville's remaining malls. Was a big boost for all my visiting family during the holidays. Everyone commented how clean, well appointed, and well staffed it seemed to be. The food court which can be a problem with many places had no issues. The holiday decor and overall feeling was exceptional. Everywhere we went we were very satisfied with what we encountered regarding selections, attitudes, and overall presentation. Our Mall from now on.
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January 2024 by Munkle _ (InfernalAbyssOfDoom)
Fantastic bustling mall, my girlfriend and I loved it. I recommend the miniso store, the sunglass hut, and also the Natural desires soap company (their best soap is the mountain man one). Also at the food court talk to the nice lady at the Bourbon Street grill!
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January 2024 by Brian Armbruster
The Avenue saved my life on Christmas eve. Due to personal family reasons I was unable to go Christmas shopping beforehand and because the Avenues was open until 6:00 p.m. on Christmas Eve I was able to get all of my Christmas shopping done and a few stores such as Kay Jewelers was just so nice and pleasant to me and very helpful. I've been going to the mall for about 30 years it was built when I was in the fifth grade and I just absolutely love it.
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January 2024 by Omar Dawood
The Avenues Mall is my shopping haven. With its diverse range of stores, it's a paradise for fashion, electronics, and more. The ambiance is welcoming, and the variety of dining options adds to the overall enjoyable experience.
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December 2023 by Albena Maslinkova
The Avenues playground is right in front of JC Penny and is a good indoor free option for rainy days. The carpet needs to be cleaned as it is really dirty.
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December 2023 by Terry Johnson
Santa Claus was great! The environment was awesome! And the Christmas train was on time.
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December 2023 by Issis Alvarez
Love this mall during Christmas time. The santa and Christmas train are awesome and perfect for all ages!
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December 2023 by J West
Went to see Santa and it’s not the same as it used to be, Santa was not personal at all with the kids, don’t ask there names or what they want, nothing at all didn’t even talk to the kids. The photographer just snaps a couple pictures and then calls for the next person, they just want your money, it’s not about the kids at all anymore, been that way for the last 3-4 years. Also the manager was so rude when I asked why they rush you in and out and she replied “if you don’t like it then go somewhere else”. She told us that and the family behind us also
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December 2023 by 90tommytee
Avenues Mall is now a dump. 2 major incidents in less than a week apart. This mall is now home to the hoodlums and vagrants of the area that have no remorse for human life. The mall is dirty and maintenance doesn’t clean up or fix anything anymore. It was a good run but I feel this mall is close to becoming a dead mall.
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December 2023 by Lakai T.
this was a solid four out of five because the stores here are stocked with stuff everyone would love and they even got stores like hot topic and fye abd spencers which are my top 3 stores!!! the service people give are amazing, i went to box lunch and the cashier was very nice, i definitely recommend for shopping sprees or a large selection of clothes :)
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December 2023 by Marialuisa M.
So many good stores, plenty of parking. Great food court selections! To name a few chick fila, Sbarro, Cinnabon! Small kids play area, but outside was a bounce house playground.
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December 2023 by Slim N.
Charolette Russe is trashy their return policy only allows exchange or store credit within 14 days which is bullshit. If I have my receipt and unworn it shouldn't matter especially if the same items are in stock. Buyer beware and definitely lost a customer. And my family and friends will not be shopping here ever again. Spend your money somewhere else. Zero star !!!!!