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April 2024 by Eric T
No water cup? Ok. Also, toppings only on the middle of the pizza lol. See photo. Also, soggy and room temperature. Currently no line at Sbarro & a long line at Firehouse. Wonder why.
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March 2024 by John Jay
$7 per slice of cold pizza…$6 water and the guy didn’t even know what he was doing. Acted like he was doing me a favor…0 service… food tasted like frozen pizza. Was not NY style One slice thin and sloppy while other is thick and barely any sauce. Waste of money and never returning.To the franchise owner… I normally don’t write reviews so imagine how annoying this was to experience. Please don’t bother replying with a corporate “canned” copy/paste response… if you cared about your business, you would have stepped up a long time ago based on these reviews alone… You should know better and take ownership of your business feedback, then tell people to fill out something else/comment card… your lazy ownership/management is clearly reflected on how it’s run… you are literally burning your investment $$$. SMH.
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March 2024 by John Ciaccio
I work at the airport and every time I stop by they have less than one pizza. Usually only cheese. It’s run horribly and the employees don’t seem to care. Passengers take a look and don’t even bother. It’s never busy there even.
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February 2024 by Mark Woodson
The food was the fine. The employees were not. An old woman working here was extremely rude to pretty much every customer that managed to get served. The employees dissappear for lengths of time. She was also coughing all over the food. It was very unsanitary. This place should just be closed. This is coming from someone with years years of restaurant experience.
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February 2024 by David Blumberg
Sbarro located at 2400 Yankee Clipper Dr, Jacksonville, FL 32218 in the Jacksonville. International airport has very good pizza though the slice I got was not very hot. I had them reheat it and it still was not very hot. But it was quick and did the job! $7 for a slice with a topping isn’t bad for an Airport!
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November 2023 by Ethan O.
If I could I would give this place a 0 star I would. The food ended up cold after waiting over 20 minutes. And the food being already expensive?, I feel like this just makes it worse for sbarro. Honestly I think I expected better but got worse.
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November 2023 by Marilu F.
Blah.This is what you eat when you need to eat and your options are severely limited.JAX, you really need to do better regarding your dining options!At any rate, I got lucky and had freshly made pizza. It was edible and expensive for what it was. Maybe $10 or so with a drink?Regardless, it made it so I didn't die of hunger, and moreover, I didn't get food poisoning. That's a win in my book, because honestly speaking, I was expecting this place to be much worse than it was. I mean, it's Sbarro known for really greasy pizza at the mall, after all.
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September 2023 by Ace Roberts
Had a wonderful experience here during my travels. The two ladies working were phenomenal. I had a slice of sausage pizza and it was delicious. I'm a huge Sbarro stromboli fan and was sad they didn't have any but it's fine. It's not a huge airport so probably doesn't get a lot of customers.Both employees were extremely polite, friendly, and enjoyable to talk to. One the ladies is a Navy Vet. Thank you madam for your service. The other young lady looked college aged and was amazing as well.Wish this establishment was on the other side of TSA so I don't have to be a traveler to enjoy the service.
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August 2023 by Anthony Gosch
Server didn't talk. Manager(maybe) when asked if she had cheese for the pizza, "no"Real conversationalists!! Not.Pizza was very good, andvery overpriced
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July 2023 by Edward D.
$5.39 plus tax, for a slice of cheese pizza?!? You're business model sucks, and a new executive staff needs to be put in place.
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July 2023 by rohan sachidanand
This pizza does not taste delicious and is great on your body, no bad after effects. However it would have been nicer if they had heated the pizza.
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June 2023 by David Kirschbaum
Out of three slices, none of them were completely cooked.
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June 2023 by King Vashi IV
Great service. The people working there looked out for me and every other customer. Made sure the pizzas were hot and had all the necessary stuff with it.Vegetarian options: Cheese and Vegetable pizza options available as well as Spinach and Cheese options for Stromi.
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May 2023 by justin a
Absolutely the worst.No line.. and still took a long time to cut the pizza and put it into a box… clearly said 2 pepperoni and 2 cheese… charged me for 3… and then tries to make a scene saying she only charged me for 3… and wants to charge for the 4th.. the cashier wasn’t using gloves… touching the pizza with her fingers and her knuckles scrapping the pizza as she cut it… gross establishment.. (even for an airport)…
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May 2023 by Benyamin Yisrael
I literally hung my head when I saw the oven...filthy nasty place with old pizza. Anyone who has been to a Sbarro's during their heyday knows what I'm talking about. This place needs to close or change the name to something else. If this is what the model of Sbarro's has become its better to change the name. I did take any photos.