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October 2024 by Jennifer Hallett
I will never go into this store and the customer service is terrible. I just wanted to get suggestion about exterior paint color and the man that works there said I can't do this, it's above my pay scale. MMMM you work in a paint store and noone can guild me to color schemes... The other girl was two busy playing on her phone and didn't even look up. I was the only one in the store when this happen. I would not recommend going to this place and at the end of the day if you don't want to do your job or like it find something else... Sherwin you need to hire better people but I'm sure you would say we can't find work. There are people out there to work but pay has alot to do with it also. People need to live and not be broke just for going to work.
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October 2024 by Paul Duffe
Very happy with the outdoor stain they recommended I use on my outside shower. The staff person who helped me was knowledgeable and helpful. The color is perfect and exactly what I wanted. Great product and good service. Thank you.
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August 2024 by Lep Stewart
Incredibly disappointed! I bought some paint for my house here last January. When I bought it I was told, if you open an account with us, we can save your paint color. So I did.
This week, I pull up to the store, two young girls are working, one is laying on her belly across a paint display and visible to anyone walking by. I walk in and inquire about my paint color. She looks up my number, finds my account and the tells me that they didn’t save my color. (I’m guessing she didn’t want to go through the trouble of mixing my paint)
So a few days later, I go to the Regency Sherwin Williams where they find my color immediately and prepare it for me. I hate writing this but I feel like the owner should know.
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February 2024 by aleaha wynn
The guy that works here is SUCH a jerk!
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November 2023 by Sebastian Jorge
Entered the store was looking around for 15 min. Full view of employees , a whopping 1 customer was in there along with myself. Never once did your service person even acknowledge my presence, so your service sucked, try seeking out the only customer in the store or asking if they need help. We are not all Gen z and like to be left alone to wonder . It is called customer service, try it . It works have gotten you a sale that day.
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September 2023 by Lorelei Wendt
A great store with a wide range of paints, varnishes and other paint materials from a well-known manufacturer. Consultants are always ready to help with the choice and answer all questions. I recommend this store to anyone who is looking for high-quality paint and varnish materials.
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September 2023 by Suzanne Williams
The store was fine. Had a lot of trouble with the paintSherwin Williams paint is just awful. I would not recommend it for personal paint projects. Even the best quality line provides poor coverage.
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June 2023 by Adina Jarlsberg
I love everything about Sherwin Williams, it's our company's go-to for all the paint we use on our multi-family communities. Paint quality is always superb.. Tim (guy working at this location) on the other hand, clearly hates his job. The driest, most impersonable human working there. Very rude, no manners, doesn't offer any sort of assistance and watches you struggle carrying 4 gallons of paint to the car without offering a hand while the store is completely empty. I truly don't think I've ever been angrier at the lack of care and amiability by a store employee.But like I said, Sherwin Williams paint and tool quality is top notch. Just need their employees to match it!
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June 2023 by Angela Walker
Horrible customer service from tim
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December 2022 by Courtney W.
Awful customer service. We bought paint at another SW location. Stopped by this one to get a quart so we could finish the paint job. Spent time putting it up, only to realize it wasn't the same. Upon looking at the label, it was mixed with different colors than the original gallon. When we brought it back, she said "maybe the stores mix it differently". That's not how this works. She didn't seem to know anything about paint or even how to help, just hired to check people out. We will be trying our original SW store.
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July 2022 by Michael Bruce
I've had a commercial account with SW for about seven years now. In fact, I opened it at this very location. It was a different era, no doubt.Ricardo once held this store together, and it was quite the store, with friendly, knowledgeable staff. He has since moved on, and my God, this has changed for the worst. Dry, drab personalities behind the counter, with a seemingly non-existent working knowledge of the products.It's disappointing to think of how the hiring process and staffing procedures are Sherwin Williams have changed a once great store into a store I will avoid going forward. Considering the main product being sold at Sherwin Williams is paint, perhaps some knowledge of paint and the familiarization of those tools and accessories should be a requirement.But hey, I've only purchased thousands of gallons from Sherwin Williams. And I know better than to ask for a dang t-shirt...they won't have them.Sherwin Williams sure went another direction.
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July 2022 by Ellie Maier
Very bad customer service. No hello, no goodbye, no smiles, no help offering. And when I pointed out that there’s a 25 percent off on paint right now - they had absolutely no idea! This girls need to find a job with zero communication.
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June 2022 by Ramon Cabrera Badillo
They don't have paint, that's very bad.
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May 2022 by Sharyn Schultz
My first experience at this store..awesome employees, great store and location...thank you sll!!
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March 2022 by Amy Dreher
Staff was very friendly and greeted me from behind the counter when I walked it, then answered questions about paint chips. So nice! I'll be back. Store was clean and well organized.
