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January 2024 by Tina Dougherty
I tried to order 20 gals of LoxonXP and 3 gals of Cashmere low Luster. They only had 10 of LoxonXP and no Cashmere. Since I needed to get some work done at the job that day I took the 10 and asked them to call another store that had the rest in stock and place the order so I could get the rest delivered the next day. They agreed and I headed off to the job site.Next day no paint. I called back the store in inquiry and found out they ordered the paint from the manufacturer and it was expected to arrive in a day or two but could be later. I asked them why didn't they order from another store and had them delivered as they had promised. They claimed That if they did that it would still have to be delivered to their store, tented there, and then sent to the address which would take the same if not more time. I said, the store could tint the paint at their location and deliver it straight to the job site. He put me o hold and then came back on to try and tell me that The nearest location that had my two products was Saint Augustine's main store. He said he would have to call them to confirm.What the computer was stating and that it could take a day or two.I decided to get the numbers myself.But before I called I also called his bluff and called Beach Boulevard. The Next closest store to the job location. What you know is that that store had plenty of both products in stock period not surprise seeing as how common they are.Not only did they have them in stock, though. They went above and beyond. And offered to deliver the product to the address the same day!
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January 2024 by Mark Glenn
Gentlemen behind the counter were extremely helpful and kind, got me everything I needed very timely!
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April 2023 by Walter Cardona SR
Good custumer service friendly people thank you guys
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September 2022 by Trish Kapustka
Sherwin Williams paint is the best. The staff here is knowledgeable and always helpful.
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July 2022 by Wayne Perry
The staff was very knowledgeable and courteous. Parking is a little tricky...
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June 2022 by Lori Hogge
Best place to buy paint...the manager Sara is the BOMB, very helpful
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June 2022 by Ingrid S.
Thanks to NICO the experience was great, very friendly and patient, he give us time to check and choose what we really want and also gave us an explanation of the difference between matte and satin. Thanks!!
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April 2022 by D L
Brittany and the manager were a great help. This store has great customer service.
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October 2021 by Pamela Bruno
Nate and his Staff were friendly, knowledgeable, and very helpful in working through supply chain shortages to find the right paint mix to start my project. I will return to this store throughout the next 6 months as I complete my project.
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August 2021 by James Schmidt
Mr. Swain is probably the rudest person I have ever dealt with in my life. What a shame. I have a lot of house work coming up and I was planning to purchase the paint from your store but now I guess I’m not.
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June 2021 by Kevin Tellez
One of the worst customer service I have ever experience in my life, I work for a commercial real estate company and we spend thousands of dollars in that store, and yet they were not able to match a simple paint making us lose time and money, I’m never coming back to that store again. Really sad.
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March 2021 by Alex Abadi
Great service, reasonable prices and the paint is high quality, lasting for many years.
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March 2021 by Elssy Lopez
They never match the color that is on the color pallet. I asked for Secret Cove but their sample paint and card were NOT the same as the paint they gave me. This is the second time the color they sold me isn’t what I asked for. Horrible. Only at Sherwin Williams. Home Depot and Lowe’s paint is always what they say/show on the sample. Now I have to pay for the paint again and the painters to paint it.
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March 2021 by Denise M.
It was suggested to go to SW store for a solution to some problem I ran into while trying to cover a red wall from previous home owners. Made sense, SW only deals with painting, they have knowledge on the subject vs. other stores that sell everything for repairs, building supplies, etc. Well, the salesperson wasn't of any help to me, didn't seem to know any more than i do (which isn't much). Hoping I purchased the correct primer for coverage.
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February 2021 by Alex Roa
Great service.?
