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November 2023 by M Jean
Sissine's came in and solved a 5 year issue we had with a very poorly functioning machine we had leased from another outfit in town who will remain nameless for the purposes of this review. From the salesman (Brian Matthews) to the install, performance excellence. We have now had the machine for awhile, and we are so very pleased with the performance that we are looking into a new phone system and IT support from Sissine's! Bravo Sissine's and thank you!
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April 2023 by James Wallace
Staff very knowledgeable and friendly, was able resolve an issue with a copier toner that had been damaged in transit same day at their office...
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February 2023 by Doug Kirchhoff
I have been working with Sissine's for over 10 years and I have received world class service eveytime. I would recommend them to anyone that needs office equiment or IT help.
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January 2023 by Amanda Burnham
Our small law firm has used Sissine’s for the past four years for copier services. We were happy to renew our lease for another five years, but during that process, our sales representative, Brian, also shared with us about the other services Sissine’s provides. In addition to extending our copy machine services, we ended up purchasing a new phone system through Sissine’s, and also engaged them for our firm’s IT needs. We received exceptional service throughout the installation of our new copy machines and our new phone system, and had a smooth and easy on-boarding process for the IT services. Their IT Department immediately identified several areas where we could improve efficiency (for very little cost). We are happy to now have Sissine’s as our “one stop shop” for any copier, phone system, or IT needs, and we look forward to continuing our relationship with them in the years to come. Highly recommend!
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November 2022 by Irene Morris
Friendly , helpful staff.
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November 2022 by Dan Godwin
We had a bad paper jam with a label stuck in our printer. I filed a service ticket through their website and relayed that it was an urgent matter. Sissine's had a tech out here to our business and fixed the jam within an hour and a half. Excellent customer service!
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November 2021 by Rick Harper
I deal with Joe,Mike and Bobby great people
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November 2021 by Franklin Gatsby
Helpful knowledge staff, explained the pros and cons of everything and took time to make sure I got the best solution.
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November 2020 by Justin Werner
Don't walk but run from this joke of a company.
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November 2020 by Wally Shoot
Good people
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November 2020 by DuVal Fields CPA Group
We have two large multifunction machines in our CPA firm. We ha e always went direct to Ricoh. We decided to give Sissines a shot when replacing an aging device. Sales process was relatively smooth. We had a specific list of items we needed and were promise it did it all easily. THey put us onto a Canon machine.We have had nothing but issues with the machine, something i would classify as a lemon. It also did not do a couple specific functions we needed and were promised. Printing from our phone (apple airprint) and sending a scanned copy of all sent faxes to a network folder. Both things our Ricoh upstairs does fine.After complaining a supervisor met with us and the salesman and admitted we were put into a machine that not only did not meet those requirements, but wasn't the right option for our use. THe machine sold to us is faster on large jobs in a production environment, but takes longer to get started on each job. The opposite on what we need.We were promised they would find a suitable replacement. That was months ago. I emailed the salesman and his boss only to be ignored. I ended up sending a general email to their main mailbox and received a response from Sam Sissine. Apparently neither of the people i dealt with before are still there, and no one thought to inform us. I have tried to get ahold of Sam after his voicemail and can not get him to answer the phone or call back.We are stuck with a machine they sold us that doesn't do what we were promised and doesn't even do what it normally should due to it failing and jamming constantly.Stay away, they are good at sales but poor at everything else.
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November 2020 by TRENT POLLARD
From sales, service, repair, billing etc. Everyone has been great. If your looking for a printing solution for your company, they are the best!
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November 2019 by Jonathan Wallace
First class company based in jax.
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November 2019 by George Anton
Unbelievable
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November 2017 by Mario Ortega
Great people working there, will go above and beyond to meet your expectations