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September 2023 by B K
Paid for the truck and for pads and Dolly. Truck only had a quarter of a tank no pads and no dolly and no furniture dolly. Don't use these people.
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August 2023 by Sheana Cobb
George is the best! His customer service is over and beyond! I appreciate you and all you do.
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July 2023 by John N
Just straight up good people. My circumstances are not important to share. I feel they can be well trusted. To the Owners, Thank You!!!!
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May 2023 by Willy T
They were fantastic, outstanding customer service, the lady in the office helped with everything we needed and even added an extra day at no charge. I strongly recommend them for anyone moving.
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February 2023 by William S.
Smooth & easy rental experience. Very convenient. No surprise charges or fees after turn in. Two thumbs up.
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November 2022 by Matthew Cappillino
George provided the most information & genuine service around!! I really enjoyed his professionalism! 10/10 recommended ?
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May 2022 by Brittany Abbott
George Solomon helped us with our U-Haul reservation which was extremely complicated (moving from Jacksonville to Hawaii with drop off in California) he took the extra time to look up multiple options for us and helped us figure out out best option. We are a military family and he was so genuine and helpful with everything and didn't get frustrated with us (even though I called probably 10 times with questions). Having the option in the future to use Solomons again we will 100%. It's nice to know there are still good people out there looking out for people going through stressful times. Thank you George you're awesome!
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October 2021 by George Benson
Rented a truck and car carrier; they suggested I leave the car carrier and get it the following day (cannot load truck with car carrier attached.) Told me they closed at 3 and the gym next door was busy around the noon hour - and thus limited parking. We settled on 2:30 - I would return for the car carrier. I did as we agreed; I arrived at 2:30 - and the office was closed. Didn't answer phone. No sign on the door; no notice on answering machine or website.. Just completely locked up leaving me high-and-dry. Really screwed things up. No trailer meant I could not leave as planned. Thankfully, U-Haul located another trailer WHICH I HAD TO PAY FOR. A few days later I contacted Solomon and was told I'd get a "discount." On what? A trailer I had paid for and they didn't deliver because they left early. Then I was told I'd get a credit - and that's been several days. I wouldn't trust these persons if they told me the sun would come up. I'm pursuing this with U-Haul and will file a complaint with the Better Business Bureau. Stay clear - there are plenty of reputable U-Haul reps in Jax!
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October 2021 by Carrie Suggs
I have recently used Solomon's and will continue to. The customer service was very good and they are friendly! My truck was ready to go when I arrived and George made arrangements around my schedule to return it. I was very happy with my experience and recommend Solomons to my friends and fam!
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October 2021 by Jacob Talucci
Booked the 26’ online and picked up the next day. Smooth and easy process for an affordable price for the day. Truck had Cold ac and was clean. Thank you.
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October 2021 by Drew Thomas
Great experience every time I need a uhaul
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August 2021 by Katie Zack
This place is amazing! I needed to rent a U-Haul to move a couple of couches last weekend and am so lucky to have found Solomon's. The website was incredibly easy to navigate and it only took me a couple of minutes to get it reserved. The staff there is incredibly friendly!!! I honestly can't say enough nice things about the gentleman I dealt with when I arrived to pick up our truck. Even the U-Haul was great! It was clean, comfortable, and very easy to drive! Everything went smoothly from beginning to end. No hassles, no scams, no squeezing every penny they can (which is unbelievable these days) out of you!! They are honest and will treat you like gold!! Solomon's definitely has a lifelong customer with the Zack's!!
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July 2021 by Anytime Labors
Called and had a truck reserved and the guy who answered the phone was extremely rude and just immediately canceled my reservation! Wouldn’t suggest getting Uhaul trucks from here. It was around 2:30 on July 19th.
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October 2020 by Joeann Francis
Great Prices and staff
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August 2020 by Meg Swalby
I cannot say enough about how helpful and grateful I am for George. Not only was he super helpful with the U-Haul and getting everything set up, but I had left my wallet in the truck and the next day he brought it to me. I don’t know anyone else who would do that. I am so thankful for him and if I could give him 10 stars I would.
