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January 2025 by Gloria Weltzbarker
Didn’t show up on time. Charged more than they quoted and didn’t advise.
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September 2024 by Donkey Kong
I was leaving from raiford FL, and when i made it to macclenny fl, my 2016 ford f150 4x4 coolant hose broke and I was stranded for 4 hours, another company pretty much left me stranded and didn't care that I was stranded away from home, BUT the man Dave, I can't remember if that's his name, went out of his way to drive 30 minutes to me and 30 minutes back to my house, what a great guy, he was friendly and a very chil guy, I even offered a tip and he said it wasn't necessary, also they have a great dispatcher, even gave me a call to let me know how far away the driver was, I do recommend them if its midnight or up to the morning hours. This is my first time ever being towed and this was a good company for the first.
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May 2024 by Miguel Arevalo
Driver stole items from my vehicle.
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March 2024 by Caitlyn Kulp
Unprofessional owner's child. I've never heard an 'owner' talk so negatively about their staff before. Disgusting.
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March 2024 by Richard La Brie
Michael h got creamed by a Toyota but awesome dude took care of the person that hit him very professional coming out to help us at Troyz towing Mike needs a raise boss
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November 2023 by Scott Hobbs
I have to agree with most of the reviews, between the very helpful Portia in dispatch and our professional and friendly (and also very helpful!) Evan, our driver, our experience with Southern Wrecker met and exceeded all expectations. Thanks for helping us out. Good job all around.
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November 2023 by Francisco Rodrigues
I hired them to take off the mast of a forklift, the lady told me that if it takes more than 3 hours they would charge an extra fee. I was ok with that, she told me that they would take 1 hour to arrive on the location. 50 minutes later they arrived, I was out to buy a wrench to take out 2 bolts. After 10 minutes (!) they called saying that the equipment was not ready that they would need to leave. I argued that we agreed that I hired them for 3 hours and that I was 6 minutes away, that they should wait as the 3 hours had not expired yet. They just left. And charged my credit card! Unbelievable. 10 minutes! They were supposed to lift the mast to take out the bolts, only that , how were they expecting that it would be ready if they were hired exactly to do that!?!?!?
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November 2023 by Taylor Hicks
Saturday late afternoon I found myself on the side of the road with a completely shredded tire. Being I have after market 24s on a tesla, finding a tire that fit and shop available on short notice was not in the cards. From the moment Michael showed up to tow my car he went above and beyond didn't stop even after dropping off my car. He made a rough situation much easier.TY SW&R . It's people like Michael who make this world a little bit easier.Service: Car towing
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October 2023 by jeremy hawyer
We had Stephen dispatched to tow one of our motorcoaches that was disabled on 295. Stephen knew exactly how to get the job done! he was very professional and patient since tour busses take a little more time to hook. Thanks Stephen!Service: Special vehicle towing
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July 2023 by S Rastafari
Best ever towing company Stefan great drive fast safe and love his job he deserves a raise thanks for everything ..... Mavervick transportion appreciate y’all thanks
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July 2023 by Daniel Bibona
Wonderful service, we actually had to use them twice. Both times excellent service and timing.
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June 2023 by Michelle Butkus
I don't always break down,but when I do I HIGHLY recommend Mr Tim Flick @ SWR. Bob Butkus @ United Road ServicesService: Special vehicle towing
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April 2023 by Dave L.
Violated by Southern WreckerMy life changed in an instant. I watched helplessly as all our belongings went up in flames on the side of the road near St Augustine, Florida. It's Bad enough to experience total devastation but when Southern Wrecker took the charred remains of my RV to their compound and refused to let me enter their property to salvage my valuables - insult was added to injury. I was introduced to a company with a complete lack of humanity. I had been taught as a child to respect the first responder heroes that arrived on an accident scene to help the victim. My experienced proved to be very different. I left the scene of the fire that day with only the burnt shirt on my back. After getting my burns treated and bandaged, I went to the Salvation army for some clothes. When I contacted Southern Wrecker the next day to arrange to retrieve the prudent cash reserve safely stashed in a strong box and the Jewelry hidden in another safe place the clerk at Southern Wrecker refused to cooperate. I attempted to go up the chain of command. President Garrison Gaylord would not respond to any of my voice massages, emails or even the formal letters I mailed to him asking for his help. I contacted the FHP about this matter and Lieutenant Marqueaux launched a criminal investigation that was quaffed after only a few weeks. No explanation was provided. I appealed to Legal Aide for some help but going through the legal processes with a lawyer took months. Three weeks after the accident the remains of my RV were taken to the savage yard where I was allowed on the property. While looking through the charred remains I became fully aware that Southern Wrecker had pilfered everything of value, pried open the strong box, removed all the cash, jewelry and valuables. The remarks I heard from the manager at Copart revealed that this sort of behavior was common from the boys at Southern Wrecker.The judge who eventually heard the case admitted that the criminal behavior of Southern Wrecker was wrong but upheld their innocence because of an obscure statute of the law. I cannot fathom the psyche of the network of men who would do this to others or the stomach it must take to regularly disregard the hurt, wounded and displaced victim of tragedies to steal all that is left. Southern Wrecker clearly does not qualify as a compassionate, humanitarian or even honest First Responder with their selfish, clearly criminal motives supported by an obvious good old boy network. Southern Wrecker knows how to play the game that provides them perks from the victims of unfortunate accidents who fall prey to their unethical service, plus they have friends in high places who let them get away with it.
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April 2023 by Kathleen Burris
AWESOME company!!!Broke down on 95 in our RV.Everyone I spoke to was genuinely concerned and very caring.Ben our tow truck driver was incredible. I would highly recommend this tow truck company!!!
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November 2022 by Granville Carroll
Great company with excellent service. Dispatchers are pleasant to talk to and keep you informed about any delays. Owners always stop by to check on me. Great People.Services: Special vehicle towing
