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December 2023 by George d.
They have everything you might want for Halloween, except good service. Would go somewhere else if it weren't the only game in town.
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November 2023 by Bailey Gressett
It's a spirit Halloween. Decent but needed more cashiers, line was wild. Ambiance was mid.
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November 2023 by Susan Ortiz
Great selection of costumes and accessories! Store was clean! Employees even though it was super busy helped answer questions! They might need another cashier!
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November 2023 by cherisse seymour
Poor customer service to have no refunds or exchanges on items just 4 days after purchase, that were unused, unopened. A person has a right to change their mind but apparently not with this company.
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November 2023 by Dmomnash Nash
Thank you Mellie for going out of your way to make my son’s Halloween the bestWhoever hires spirit people you are amazing for hiring Mellie VasquezShe’s so good to my autistic son every year
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November 2023 by Sophia Nicolai
It's ok. There's no princesses costumes. There are other gruesomeness but not Disney princesses for adults.
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November 2023 by Adam Hackett
With it being 2 days before Halloween, they are pretty well stocked still
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October 2023 by John Tuttle
I love going here. They have everything from costumes to decorations for inside and outside of my home.
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October 2023 by Stéphane JUSKOWIAK
Nice and good shop for everything
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September 2023 by Canaan Mother
Love the displays. Disappointed with the few magic books, especially considering they are geared to specific ("White") witches
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September 2023 by Lauren Vaughan
Staff were super nice
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August 2023 by Desiree
The store employees tell you if something isn't in stock in the store to have it shipped from the warehouse to the store online. That is not an option. I also went to the location on San Jose trying to find an animatronic and instead of calling the other store (Shops) they claimed that the other store did not have a number, even though when I called the 800 number they were able to contact that store via phone. (Very poor training for basic communication)Their store showed that they had three of a certain animatronic but they were unable to locate it so I kept showing up almost every day to make sure they didn't find them. Eventually over the course of 5 days the count went from three of the animatronics to 2, so thinking they found them and having no way to get in touch. I drive a half an hour there just to find out the manager said he still hadn't found them. Obviously someone had found them somewhere for them to go from three to two. This company is just a mess. It's almost like every year it's their first time doing it.
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July 2023 by benjamin Painter
Great place for Halloween decoration and costumes. A bit pricey but good selection
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October 2022 by John Camacho
Great place to get all Halloween items. We love Halloween. Troy is the manager there and was so awesome and helpful. The staff is friendly and they do give a military discount.Definitely go there we will be always going back .
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October 2022 by Gabby Bailey
This place was more than I expected and could've imagined! What a great place with a great selection of Halloween costumes and decorations! Even if you are just window shopping or looking to kill time, this store is awesome! We loved it and could get lost in there for hours! We loved it!!
