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February 2024 by Desiree
Disappointing. I put in an online order for 25 invitations and didn't find out until after spending and exorbitant amount of time designing the card that it would take up until 7:30 at night to complete. I still waited until a little after 2:30 to check on the status in store and was told I was still the sixth person in line. I will never use this place again for printing services when things cannot be completed in a timely manner.
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January 2024 by John C Couture
Ordered a few office th8ngs like paper and it was free delivery, so I thought great! It was POURING down rain and the idiot deliverer put the cardboard box on my driveway in front of my garage door. They only had to go 5 more steps to put it on my front porch. No idea the box was even there and we are always at home. The box fell apart when I picked it up. Luckily the items themselves were in plastic so they were not destroyed. Stupid delivery. I may look to Amazon next time. They put pkgs on the front porch. The sideways photo they gave me is attached.
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January 2024 by Melissa L.
It's great to find a company that employs fantastic people with great customer service. Ms. Gail and her crew in the printing shop were integral in helping me reach deadlines through the winter season. The website does them no favors by promising quick turnaround--they're almost always at capacity and working right until the last five minutes of the day. Pricing is on par with other printing services. Wish that rewards were stronger and that teachers received a discount. That would really make it worth the extra drive time. This location is just great.
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December 2023 by Barb DiM
I quickly bought what I needed with help.
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November 2023 by Lloyd Baruba Caulker
I am thoroughly impressed with the customer service at Staples. The cashier and supervisor went above and beyond. Additionally, when I returned some recycled ink just as they were about to close, they kindly kept the door open for a few extra minutes so that I could deliver the ink.
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September 2023 by CosmoGirl334
Don’t even deserve one star, sorry sobsAll this self serve copy machine stuff is ridiculous & since I didn’t want to use it, was told it’s going to take a few hours before getting to me.
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September 2023 by Candace Floro
In all my visits to Staples, Paschalene has been professional, kind, and beyond helpful. It truly only took my very first visit to recognize that she is a rare gem in a customer service environment and I am finally writing this review - don't lose Paschalene!!
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July 2023 by Joe Morris
Good stuff here. School shopping was quick and easy they had everything I needed and the check out people were very nice and helped us return some items. It was also pretty cheap, considering how much stuff we bought, but the things were in good condition and new. I am very glad we went here for our supplies. Also the online was easy to use.
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April 2023 by David Nouman
Worst customer service I have ever seen by this old lady in the printing department. I didn't realize it takes 13 hrs to print a sheet of paper. Do your job lazy
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March 2023 by Tim Nguyen
I ordered the same print job, same file, same dimensions with Staples in orange park FL a few months ago and they came out clean and no borders or nothing. I was very happy with the results from this store. However, I wanted to order a print job from this store now since it's closer and the printing person calling me about files and size problems. Pick-up day products are uncut and looks bad. I guess I'll have to cut the border myself. I will not recommend and won't come back to this store for printing services.
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February 2023 by Dr. Wellington C. Morton
The lack of courtesy in their print shop is only surpassed by their complete indifference. This is the LAST place to go for reproduction service. I don’t believe that the employees even understand what service is.
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February 2023 by yini ten
Print counter associate was rude and acted as if I was d**** She couldn't explain the "rule" that she was fabricating, if she didn't want to help she didn't have to.
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February 2023 by Wellington M.
Just returned from this facility as I desired to have an irregular size copy printed. The lady in their copying area was: rude, unhelpful and she acted like it would be an effort to assist. This is one store to avoid!
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December 2022 by Linda V.
I have a printer that I can print from my phone until I really need to print something and then it ...bla, bla, bla! So I go to Staples and the "printer angel"Gail helps me (a lot) to save to cloud, find and print on one of their machines! Wonderful but the question remains why would my printer not print ...welllll... yes the three colors are out but I have black ink still so what's the problem? Cameron (printer angel) explains (nicely) even printing black little bits of color are still used so need color cartridges in there too. So I bought 3 colors. The team here were great- they accepted my problem, solved it and didn't make me feel like a computer idiot! Thank you!
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September 2022 by Gary Uzonyi
Never crowded, always has what I'm in the store to buy, staff is very helpful.
