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April 2024 by ChrisV
Very friendly but the store was the filthiest Starbucks I’ve ever seen. Trash was everywhere inside the store, on the tables and floor. The were out of the cup sleeves as well.
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April 2024 by Tucker Stake
Can't follow directions to save their life! Placed a mobile order for a white mocha latte with one less pump of syrup than normal, and coconut milk. They gave me a Frappucino that had only coconut milk and syrup. Gross!! I'd never order from this location. Complete waste of money.
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March 2024 by Isabelle Ulibarri
The service was efficient and quick as well as being very organized
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March 2024 by Zachery Aldridge
Ordered frappes and they were melted when I picked them up
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March 2024 by Colin Hallett
Incredibly slow. Drink will be wrong 75% of the time.
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March 2024 by Carl Behlen
This Starbucks is the slowest one in Jacksonville and they are constantly out of normal ingredients. They close the lobby so you can’t pick up orders from inside all of the time too. Corporate would do well to put a manager in this store that knows how to run a store.
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March 2024 by Arlene Bruno
NO CHEESE ?. Means no cheese. Food allergies.Dietary restrictions: No cheese means no cheese.
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March 2024 by Rodney Thompson
Google maps show they close at 9pm, however, the current baristas stop serving at 8:30pm.
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March 2024 by Michael Speare
This Nautica Dr is our go to stop coming and going to Florida. Food, service, and people were always great but last week I left a light sweater and realized it 200 miles up the road. Called the store and employee Barry found it and took my address and personallyarranged to mail it to my home. His caring and going that extra mile was impressive.
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January 2024 by Tina Walton
I love Starbucks, and have been a loyal customer for decades. Today I walked into this store to get a short cup of hot water to make a cup of Starbucks VIA coffee. I was denied the water, and told it was because the manager didn't allow hot water to be given to a customer (??!!). I was literally denied 8 ozs of hot water to make a product Starbucks sells. Make it make sense. I called the corporate office to clarify this policy, and was told it was NOT their policy to deny a customer water - hot or otherwise. I don't understand why a manager would think this is a good idea. I hope they see this review, and reverse course.
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January 2024 by Melissa Moore
We are frequently here. Love the staff. My pup loves the pup cups.
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January 2024 by Clean Lola Clean
I’ve been to a lot of Starbucks across the US and the man who took my order here was the friendliest Starbucks team member I ever met. I bought my first Been There mug for my east coast road trip.
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January 2024 by CJ Wittus
Everyone here looks like they hate their job. The service is unbelievably slow, and once I finally got my drink, it wasn’t correct—but unfortunately, wasn’t even worth my time trying to get it fixed.
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January 2024 by melvin jones Jr.
Very friendly staff with fast service!Everyone seemed happy to serve!Nice atmosphere with plenty of seating and tables.
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January 2024 by Faye Douglass
Special S/O to Othell, the young man that took my drive thru order at the Starbucks in the Rivercity Shopping Center this morning! He was so refreshingly positive & upbeat throughout my entire ordering process with a cheerful demeanor and welcoming smile at the window! You just don’t get outstanding customer service like that anymore! MVP! ???? 5⭐️
