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December 2023 by Tiffany T
I can't say enough about the outstanding service provided by Tanya, the manager at Stop-N-Go Storage in Jacksonville! Her commitment to maintaining the facility in top-notch condition is truly commendable. Tanya's exceptional customer service goes above and beyond, making the storage experience here both smooth and enjoyable. I highly recommend Stop-N-Go Storage, and I'm grateful for Tanya's dedication to ensuring a well-kept and customer-friendly environment.
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December 2023 by Ahmad Medley
Wonderful experience Tanya and Katrina today! Great to store to choose if you’re in need of storage...??
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November 2023 by Anthony Amburgy (Ant)
Great place to use for your storage needs, they are super helpful and make sure things get taken care of properly, place is always clean and well taken care of 10/10 recommended this place and many of there locations
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October 2023 by Patience
Magnificent customer service!! Clean, and dry. My favorite part is the automatic lock gate and cameras. I feel so safe everytime I visit my storage unit! Thanks again y'all really are the best storage place I've ever used!
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October 2023 by debbie maxwell-hodges
Needed a storage unit for a special gift. Ashley was outstanding in her professional style and personal characteristics, going the extra mile. Excellent storage system.
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September 2023 by Anast1955 Anast
I have been utilizing this facility for quite some time now, and I cannot praise the management team enough for their exceptional service and the immaculate condition of the premises.The management team at this facility goes above and beyond to ensure that customers are not only satisfied but genuinely delighted. Their professionalism and responsiveness are truly commendable. Any inquiries or concerns are promptly addressed, making the rental process smooth and hassle-free.Moreover, I cannot stress enough how clean and safe this facility is. The rounds are consistently spotless, and I always feel secure when visiting my storage unit. The attention to detail in maintaining cleanliness and safety is evident, and it gives me peace of mind knowing that my belongings are in a secure and well-cared-for environment.In a world where customer service can sometimes be lacking, this facility stands out as a shining example of how it should be done. I highly recommend it to anyone in need of storage solutions. Thank you to the management team for their outstanding efforts in creating such a top-notch facility!
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September 2023 by Dillon Revuelta
Worst experience ever had. I have never even heard of someone else experiencing the way I was treated as a customer by this storage company. I Was completely heartbroken and disappointed and felt worthless for my existence by the end renting an indoor climate controlled 10x 10 from them. When I moved my stuff to another storage facility I got a 5x10 unit without climate control for what I had left in the end. Life happens to everyone at some point in time. I was unable to work due to getting sick during the time I was unable to make the payment to them.Yes I was in default for payment not being made for just over 30 days but within 60 days of the payment being missed they were paid in full with no past due balance at all. When the bill was paid in full I went to open my unit I discovered that the lock I put on the unit was no longer on it and instead replaced with one belonging to them and my whole entire unit rearranged by God knows who and nothing but the couch still in it's original place and missing any item that had any kind of value or importance missing. Only furniture, paperwork, dishes, and pointless household miscellaneous items that could have been thrown out but for whatever reason wasn't and just there. Every power and hand tool I had was gone along with multiple TV's, surround sound systems, lawn equipment and more. The thing I think that wasn't plunderer through was the dishes. They claim to have a witness that was with them (another employee both managers and the only 2 I ever saw working there) when they cut off my lock and opened my unit without my consent and knowledge of. Then showed me pictures they took of the item it contained as soon as my lock was removed and replaced and assured me that no employees touched anything in the unit at all.Then stated that the insurance they required me buy for theft and natural disasters would not cover it because I had a late payment.I wouldn't even recommend my worst enemy in the world to do business with this company. Cannot be trusted and a complete waste of my time and money doing business with this company.
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August 2023 by Luciano Aragon
I just want to say that the storage unit where I'm at is fantastic Ashley is a wonderful person she's helped me out tremendously looking out for me making sure that my goods are still there I've run a little behind she's making sure nothing happens to my stuff I love this place if I ever get another storage unit it will be here she should be commended for the job that she does or for the job that they all do at that storage unit
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August 2023 by Corey James
Storage is clean and well maintained and managers are so helpful. Best storage I have used in Jacksonville. Thank you Stop-N-Go Storage for all your help.
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August 2023 by Thadious Moxley
Awesome experience and facility! Ms. Ashley really helped make some difficult times very maintainable. Thanks So much!!
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June 2023 by Brad Johnson
Tanya was very helpful in helpful in getting our moving truck situation sorted out. She took the time to make sure we were going to have what we need even if it meant we took the truck for one day and switched out to another at a different location. Thank you so much.
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June 2023 by clara
Them some good boxes ? they got some fine sweet females working the office too 10/10 would recommend ? ? ?
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May 2023 by Jeff Morales
I went today to update my credit card for auto pay and the ladies working there this morning are extremely friendly and nice and really really professional I recommend this place to everybody
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April 2023 by Faith Walker
I want to personally thank the manager Ashley for helping make my transition as easy and smooth as possible. This will be the only location I go for all my storage and rental truck needs. Thank you again Ashley you definitely provide top notch service!!!
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April 2023 by Victor Estrada jr
I went to buy boxes for my upcoming move and they had everything I needed and at decent prices. Store was clean and staff was knowledgeable. I will be returning in the future.
