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January 2024 by Bruh Wtf
Showed up for my appointment with Chris, first of all, really professional yet friendly guy, answered all of my questions and gave me all the information I needed clearly and without beating around the bush. 10/10 on a customer experience with him. The facility itself, Chris took me to a tour of the facility showing me all the ins and out, and over all, I am very happy. Very well kept, clean, organized. No complaints. My move in experience was made super easy, and for someone who is always on a schedule there was no wasting any of my time. Definitely recommend.
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January 2024 by Berney Lucas
Really simple process thru and thru. Chris was easy going, and was able to work with me to get the best deal possible at very reasonable prices! Won't be here long, but definitely will coming back here if needed.
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December 2023 by Susan Brubaker
SROA is a very nice, secure and clean facility and with the help of Chris in the office it was a hassle free, easy set up for my new storage unit. I was impressed with the pricing of the unit, and ease of access to my unit. I recommended it to my son, and he reserved a unit as well! Thank you Chris for all your help!
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December 2023 by Nik
Mr. Chis is wonderful!! If ur looking for a helpful guide, he's the one to see. I had no idea what I needed and he walked me through the process, step by step.. which is very helpful for a single mother.Thanks Chris ?
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November 2023 by Maddie Shafer
We have a storage unit at another facility but haven’t been happy with the service and lack of choices available to us. We found this place online and decided to check it out today. The manager Chris was super helpful when we arrived. He explained everything and they also had a first floor unit available to us at a great price that is double in size of what we were currently renting elsewhere! We are very excited to have somewhere to store all of our stuff now! Thanks again!
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November 2023 by Rebecca Bieker
Used to be a great place, had a ramp you could drive in the building which helped a lot when it was raining but also for loading and unloading. They got greedy closed it off and built more units, and then constantly raised everyone's rent, even those of us who had been in there for more than 7 years. They used to have bathrooms to use, took them out and built more storage units. Even the manager has to drive somewhere to a public bathroom! What a shame. Don't waste your money here. Really sad!
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October 2023 by Omayra Bernal
I have to say Chris has great customer service . He was very patient and understanding and helped us out through the whole process of getting a unit .
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October 2023 by Jeannie Nourse
Chris is a LIAR! Absolutely do NOT rent from this place EVER. There are so many options in Jacksonville where they won’t lie to you. We got in on the Labor Day special and they refused to give us our free month. We ended up having to call the cops on him but paid it just to be done with this place! Seriously I promise, go anywhere else.
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October 2023 by Jeannie N.
Chris is a LIAR! Absolutely do NOT rent from this place EVER. There are so many options in Jacksonville where they won't lie to you. We got in on the Labor Day special and they refused to give us our free month. We ended up having to call the cops on him but paid it just to be done with this place! Seriously I promise, go anywhere else.
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September 2023 by Anna Mosley
Chris was super helpful and efficient in getting us the rate and storage unit we wanted.
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August 2023 by Dezzi Caashh
Shout out to Chris!!! Big help and made the process wayyyy easier than I was expecting. Able to get a uhaul rental and storage within minutes. Thank you again! Highly recommend this location in Jacksonville
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August 2023 by Samantha Dunno
Chris was so very helpful and made a stressful moving day so much easier! Thanks for the top notch customer service and care. It is much appreciated!
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June 2023 by Brianica Foster
I started the process to get my new storage unit online and was contacted by Chris almost immediately. He was Super friendly and professional! The tour was very quick and easy. Would highly recommend!!
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June 2023 by Paula Vangel
The property manager, Scott was so kind to me and to my sister and to our family friend Mark. I live in Boston and my sister lives in Jacksonville and is sick in the hospital. Scott immediately picked up on the difficulty of the situation and went far out of his way to help with moving my sisters belongings. The items being stored needed two people to lift and unload them and I could not be there to assist Mark. Scott immediately stepped in and helped our family friend Mark who lives in Jacksonville with the move. Scott helped Mark with all of it and called afterwards to let me know everything had been moved and stored and was all set. It was such excellent customer service. It was special care. Thank you Scott. We are so grateful to know you. You are an incredible property manager and human being and a blessing to our family.Paula Vangel
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May 2023 by Tisha Vance
Chris was outstanding! He went above and beyond to get my family exactly what we needed. Absolutely amazing service! Highly recommend to anyone in need of storage.
