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January 2024 by Raven Woodson
Jan was super helpful and assisted me right away upon arrival with all my needs. She showed me the unit and even proposed specials that would be in my favor. Highly recommend
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January 2024 by Caroline Allen
The faculty is so exceptionally sweet. It was a pleasure meeting Jan and the facilities are very easy to use.
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January 2024 by Krystal Reyes
We have been customers for over 15 years. Management has always been very nice and accommodating. Location is always clean!
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November 2023 by Paulo Parker
Ron and Jan was so nice and fast to help me, they give me the best price in Jax and I’m very happy.
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August 2023 by Donell
Mrs.jan was very helpful and amazing we recommend her for a top position
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July 2023 by Tatianna Stone
Jan was very nice and professional she made the process fast and smooth. The place itself is clean and kept up , if I ever need to get a storage again I will definitely be back!
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July 2023 by a baa
The place is very clean. Did not see any bugs or spiders. I had an issue but after talking to Jan she worked everything out. She is awesome. I've also rented from them 3 yrs ago and it was a joy to see her again.
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July 2023 by Bane Girl
Jan is the best, kind and courteous. She is a real professional and cares about the people renting units. The place is clean, well lit, and has good security.
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February 2023 by Jaime Edler
First I would like to say Miss Jan has always been sweet and more than helpful. Our items had been stored at stor-rite self storage for two years inside "CLIMATE CONTROLLED UNIT". Had we known climate-controlled did not mean it was protected from mold damage, we would have chosen a regular storage unit at half the price of the climate control unit. We had a theft of credit cards on file so the card number changed for our storage auto payment which caused our storage to go into default. We brought our account to being current however, the facility had already inventoried our stored items. Fully understandable that they have a business to run and many are not able to bring their units current. My issue is not only was there extensive mold in our unit and belongings, there was more care taken of trash than anything of value. I had 2 different $700 and $300 leather Michael kors and 1 Coach purses in protective bags literally thrown onto the concrete storage unit floor instead of placing back into the protected bag. both of which are completely covered in mold inside and out. I don't understand why at least a reasonable amount of kids would have been used. all of the plastic totes were emptied, common decency would say throw the stuff you looked at back in something as not to destroy.I had hundreds of brand new and never worn clothing items purchased less than 6 months ago that were individually wrapped in the protective packages they came in. All were strewn among the storage. the bags that my clothing came in were treated with more respect than anything in my unit. The Shein and garbage bags were all NEATLY folded and placed in another protective bag. My leather jacket was also thrown on the floor completely covered in mold, and had to be thrown away immediately. Piggy bank was emptied of everything except pennies. 75% of The totes my items were stored in were busted and unusable. Again I fully understand the need to inventory items prior to possible auction, but it seems as every effort was made to destroy what was inventoried.I am not at all mistaken regarding the location of the storage facility as this is the billing address for the charges to my credit cards. our unit was under my husband's name number 426 and just recently removed our property from the unit.
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February 2023 by Darrell Eagle
Great place to store your stuff! Safe secure and friendly!
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December 2022 by Liz Lovee
I will continue to choose this facility for my storage needs. Its always clean and pest free, the people are nice. There are no issues when trying get in the gate and its convenient to reserve a storage online.
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October 2022 by Michael Groger
Jan at StoreRight on Western Way is so friendly and caring in the toughest situations many of us have when having to move and store our stuff. I really appreciate her!
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April 2022 by Vickie Fitzgerald
I spoke with Jan and she just made everything so easy. She was incredibly friendly and was so personable. I didn’t know the first thing about getting a storage unit and what I needed to do, she helped me out. My move will be far more easier because of her!
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April 2022 by Linda Healy
The manager, and I forget her name, was so nice. I reserved online Friday night, and showed up Saturday to get my unit, not knowing they would be closed for Easter weekend. She saw me pull in and was kind enough to assist, even though it was her day off.
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April 2022 by Marcus Jenkins
This is my 2nd time at this facility. After experiencing other companies, I had to come back. This is the best storage I've used in Jacksonville. The friendly staff is a bonus.
