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October 2023 by Erika Faith (Alchemyone)
Why is this listed as a gas station?
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August 2023 by David T.
Waste of time, Don't fill cylinders.. What does gas company do then Fill balloons!
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March 2023 by David Birkelbach
DO NOT USE SUBURBAN PROPANE IF YOU EXPECT CUSTOMER SERVICE OR A TIMELY RESPONSE. I needed a generator added to my gas service. Suburban’s earliest appointment was 1 month out. The night before they were finally supposed to come out, they called and said they had a gas leak that took priority and moved me to the next available appointment, another month out. I cancelled my service and am moving on to another gas company who does not jerk their customers around.
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March 2023 by Wino sandbar
Every time we order they miss the delivery date in Jacksonville. Today…got to take a cold shower before work because they didn’t show up on Friday. It’s Tuesday now. No word from them. Nothing. On top of that this company charge 4 dollars above the price of propane, per gallon. It’s predatory and disgusting. Last time they delivered they told me I had a leak… had them come out to figure it out for a 115+ dollars to have them tell me there is no leak. Looking for a new propane company this morning… one with a shred of integrity.
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March 2023 by Al Hall Jr
I've been a customer for years (since they took over from Sun). I am and have been generally satisfied with my service.
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March 2019 by Alfonso Torres
I have called on week days constantly between their operating hours and have not heard from them. I have a small business and have been trying to get in contact with their company here in Jacksonville and still have not been able to get a hold of them. Every time I am sent to voicemail or just get hung up on.
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August 2018 by william l.
Beware of the bait and switch tactics used by this company.Salesman Jayce will promise you whatever it takes to get your business.They quoted me a price per gallon and on my initial fill charged me .10 a gallon more than quoted.On my second bill charged me .17 a gallon more.I was also charged a training fee which I was told I would not be charged.Yes they charge you a fee of 8 plus dollars on each delivery for their employee training.After hours on the phone with them I got the bills repriced but there creditably is shot!!!
