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November 2023 by Bridget Haywood
Professional and courtesy service at all times. They go out their way to make sure my vehicle receives quality care and I feel valued as a customer. Management is outstanding and indeed an asset to the Mavis brand.
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November 2023 by Brittney Rottman
Oh my god! The best best place ever! My car was making some weird noises and I didn't know what to so I talked to one of the managers, Brandon and he was so sweet. He explained what he thought was wrong with the car and had one of his mechanics to take a look at it. Just over all, amazing customer service! Will come back again!
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November 2023 by Lazaro
Customer service was horrifying. Treated us as if we were bothering them or if they were doing us a favor when it was still early and a small job that we needed. The mechanics worked on a small bit and got distracted every now and then with their phone and other non-important things. The cost of the tire was overpriced compared to other places but I wasn’t going to back down when I had driven there from far due to the reviews. I’m not sure if all the staff was having a “bad” day but if this is their normal work ethic and treatment of customers then those reviews are false, paid, or people don’t have any expectations anymore.
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October 2023 by Jamal Potter
Ok these guys are really great. Both times I've come they've greatly taken care of my car replaced all my tires and the wheel alignment really helped improve my cars performance. And after a few weeks my valve stem on one tire was failing me badly, they took care of it and replaced it. Great work Mavis! Highly recommend them.
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October 2023 by Colu _man
The service here was amazing! I was in and out no hassle. They knew what they were doing and I will for sure make sure all my friends come here if they need anything fixed
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September 2023 by Angelita Kukacka
I know they do a great job here, that’s the reason they have so many positive reviews! Shout out to Henrique, who I can tell. Really really loves what he does. Good job, everyone!
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September 2023 by A Van dongen
Had some work done by Enrique. He is outstanding! Very knowledgeable and phenomenal at what he does. Definitely will recommend him to many.
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August 2023 by Stacy Mahaffey
Great rates on New tires, alignment and oil change. Service was amazing by Trey and he kept me updated on my car and when it would be ready. I've been a regular at another location of Mavis Tire for many years, though moved closer to this location...I am very happy with that service was just as good at the 103rd location.
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August 2023 by Ingrid Capy
Super pleased with the service provided! They took great care of my car problem in just less than 2 hours. Conveniently opened on a Sunday! No more research on mechanics near me..found the perfect place! 100% recommended.
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August 2023 by Rylee Thomas
The men there were super nice and helpful, I called when because my front tires were completely bald, they told me to just drop it off and they’ll take care of it, usually when I drop my car off it takes hours, but I went home and everything was done within an hour!! Super quick, super professional and the tires are great! Last time I went to a different location, I drove 10 mins up the road and my tires exploded on me. But this location is the best, and I’ll be coming here from now on
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July 2023 by Denyce Moore
I have been to the one on Atlantic, Dunns and now 103rd and by far 103rd is the fastest shop out of all 3 Mavis. I came in because I caught a flat out of nowhere and Brandon got me in like Fast and Furious. Chris started working on it. They were all nice no attitudes or anything. I really appreciate they're customer friendly service. I'm an observer and didn't hear them talking trash about not 1 customer that called or gave any customers attitude over the phone or in person. So I will be back. I came late in the date around 340 and I was done in exactly 1 hr. They found the problem and got to it. Thanks guys!!!
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July 2023 by Veronica P.
Marvis Tires & Brakes this was my first time dealing with this compan, and let me tell you it want be my last. I was reffe to them by my niece and they didn't disappoint. They really was helpful, pleasant & patien with me and my issue, help me on every level made me feel like I was family, for that I am grateful. I recommend this service to anyone that needs it, they're A+1 approved
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June 2023 by Missy Batten
This was my first time here and I will definitely be back. And I will refer my friends. They are very friendly and helpful and I didn't have to wait long at all. Brandon was AWESOME very polite and junior fixed my tire in no time I will definitely be back they both DESERVE a raise!! Thank u very much.
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June 2023 by Jan Darty
We were from out of town, going thru Jacksonville and had a blowout on my car and was referred to Mavis Tires since they carried Michelin tires. Unfortunately, my size wasn’t in stock, but they had a Goodyear Eagle which we elected to buy since we needed to get back on the road. They promptly installed my tire - fastest service I had ever had at a tire store. Very customer focused. If ever back in Jacksonville and needed service I would gladly visit Mavis again. Thanks Mavis for such great customer service.
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June 2023 by Steve Mead
We were on vacation and noticed a screw in our tire. We cruised into the local Mavis #823 and Tommy and his crew took care of us right away. While it was on the rack they noticed another one in a different tire. Very nice and concerned. Will be looking for Mavis in the future.
