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December 2023 by Joel Berrios
I have been a resident for a while now and can truly say the staff is amazing and friendly. The property manager Mrs. Shuronda is such a sweetheart and an amazing person and is always determined to assist and get things done asap when needed.Thank you for all you do to make us the residents feel at home. You all (staff) do an outstanding job day in and day out. Thank you!
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October 2023 by Tina Douglas
Mario and Shuronda are two of the best people who Sundance has had there customer service skills are so amazing and I plan on being here as long as they are working here.
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September 2023 by Kesharia Tisby
Great property to live at! Mrs. Shuronda is a phenomenal community manager! She believes in improving and maintaining our community. She goes over and beyond for the safety, comfortability and up keep of our community. Her office staff, Mario is also a great help. He’s there to help with any questions, concerns, and orders we may have. Everyone is so friendly, upbeat & respectful. Such a great team!
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September 2023 by Toni Blair
Mario Covington is so awesome. The staff is amazing, friendly the apartments are beautiful inside and out. I’m so glad that I made the right choice. Thanks Sundance Pointe.
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August 2023 by n Denise Mapp
I would like to thank the entire staff here at Sundance Pointe Apartments. Mrs.Shuronda is an exceptional property manager. The way she cares for her residents and the love she has for what she does on a daily is unbelievable. Mr.Mario is so attentive and he is just such a teddy bear and kind hearted. Ms.Megan is a passionate assistant that enjoys being right there to lead her hand at making sure the property stays afloat along with Mrs.Shuronda and Mr.Mario. A very well oiled train of hard working team members. I just love it , keep up the great work!!!
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August 2023 by Kathy Fling Kardys
Megan the manager was great very friendly and helpful. I had to call back and everyday to check to see if my Grandson and I got approved.Then about 3 weeks later I called and talked to the male gentleman and he told me no because he thought I had some kind of utility bill that wasn't paid. It was very upsetting and frustrating that he wouldn't tell me what exactly was held against me from getting into these nice apartments. LATER I WAS TOLD THAT THE APARTMENT STAFF IS VERY HARD TO DEAL WITH TO GET YOUR DEPOSIT MONEY BACK..... I REALLY LIKE MEGAN AND SHE TOLD ME THAT I CAN RE-APPLY AFTER 60 DAY'S. I PRAY THAT IS TRUE.
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August 2023 by Rosie Wade
I have not had a bad experience with the staff here at ALL! Thank you Shuronda and Mario for all that you do, and for the opportunity of being a tenant here.
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August 2023 by Myra McCray
I came into Sundance apartment and Mario was beyond polite and very professional his communication and details were very helpful I plan on moving in very soon. He is great
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August 2023 by Tracy Hankerson
I went to look for a place to live and went Sundance Pointe Apartments and Mario greated me with a smile he was so nice and caring and also showed me a beautiful model and gave me so much information he was such a great help
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August 2023 by Grace Hollis
Great, friendly and professional staff! Mario and Shuronda went above and beyond, they were super friendly and made the whole move in process quick easy and painless. The property is well kept and the pool is beautiful.
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August 2023 by Tawanna Polite
I assisted a friend with relocating, and the customer service we received from Shuronda H. was amazing. Shuronda went over and beyond to make the transition as easy as possible. After moving into the apartment, Shuronda followed up and ensured her new tenant felt right at home.
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August 2023 by Helping Jacksonville Youth
I can not say enough about Ms. Shuronda! She has been God sent! Working even after hours to help a family our organization assisted move in with no delay. We hope this will be a growing partnership!
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July 2023 by dee dee
Mrs.Sharonda has exceptional communication skills and cooperates with people very well. She also Reacts really fast on any problem that I have approached her with! Good pick with her far as managing the property.
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June 2023 by Amy Baker
You should really come over to the Reserve and look at what your residents’ kids have done to the laundry rooms after they help themselves to our pools. They sprayed the fire extinguisher all over every surface in the laundry room and it looks like there are multiple items they set on fire and just dumped into the washers. There’s nothing residents here can do to protect their clothes from being set on fire by your residents. Our management can’t do anything about it. Yours needs to do something. Do not contact me. Just fix it.
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April 2023 by Shanika Eason
Mario from leasing is exemplary at getting my work orders processed and always being there for the residents. Sharonda the manager is a pleasure to talk to and she is amazing at following up with me about any issues I may have. I have been living here for yearssssand this is the best staff they've had.
