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March 2024 by Tabatha Clemmons
I have been to super phones a few times, I am all about trying to help out smaller businesses but this place is not the place. I have come here and had to bring back 3 different phones because they gave me phones that they said were unlocked took it to the phone store and it was not unlocked. I got another one for my daughter that once we got it home and set it up the camera was not working it was bouncing all over the place, then Had to pay more money for another phone. I drive an hour and a half to this place just to get phones that do not work and then they act like it is not their problem. I will never be back to this place. I called a number to talk to a manager and was told that they could relay the message but would not let me actually talk to the manager. I will be reporting you guys to the better business bureau
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March 2024 by Tre B
This place is really fast with the turn around of getting your phone in and out for a reasonable price but once you receive your phone you’ll find that your face scan id no longer works (they will ask u to pay more to fix) even tho they just repaired the screen and nothing was wrong with Apple ID previously as well as a day or two after my screen was fixed my phones battery now dies within minutes of being off the charger So be careful cheaper is not always the answer
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September 2023 by Kali Katoe
Do not take your phone to this place. They replace crack screens with generic screens that Apple will not accept due to the low quality of the material. When I went to pick the phone up the next day the phone would not power up. These people are a rip off. Reporting this company to the better business bureau.
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August 2023 by Tramaine Alls
Great customer service
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July 2023 by Jonathan Morris
Great atmosphere..Friendly staffAnd they work with you to get what you need..
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June 2023 by Natasha Liesdek
Coming to SUPER PHONES IS A GREAT EXPERIENCE. Each time I come I leave very satisfied and my daughter and I enjoy pls PAC-MAN each time I love it here ?
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June 2023 by Tommy G.
Great service fast turnaround and very affordable
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May 2023 by Amanda Santos
The best as usual, although it has a lot more to do with apples part so it was kind of unsuccessful, but I will tell you everything else I’ve ever purchased has never failed me and they’re very patient. They tried to do any and everything they could to save my 12 pro MaxLiterally gave it CPR but they compensated me with no issues giving me options which isn’t common, considering everybody is out for your money, but with no questions asked even with the times they spent on my phone still gave me the exact amount that was given to them before the process. Thank you Supertones I’ll be seeing you guys very soon
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May 2023 by Pretty M
Great service and prices ! I’ve been coming here for years
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April 2023 by George Sexton
I feel like they are over priced I had them replace my laptop screen, they told me it was 280$ for the screen . I found 2 new screens on Amazon for 120$ . They are very frie
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December 2022 by Samantha Delgado
Bought a phone and purchased a screen protector and phone case well when i dropped my phone and realized they never put a screen protector on and called them they still wanted to charge me for there mistake
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October 2022 by alexander burgos
They have one of the owners sons or whoever he is on Facebook offering an amount and then when you get there they low ball you after you drive a hour to them. Like he didn't just give me a price the night before. The phone looked the same in the pictures and function perfectly. I had it listed for $500 Told me $400 then when I get there they offer $250.
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September 2022 by C Smalls
Wish I would have read reviews before going here. Brought phone in for screen replacement, everything except screen worked perfect on phone. Upon returning to pickup, my SIM card will not register in phone even though this was not a problem when phone was dropped off. They tell me some other part needs to be replaced now and argued that the SIM card was not working when phone was dropped off. After reading other reviews stating people had a similar experience, I see the scam this place is running. Hope someone reads this and spends their money elsewhere. (2 star review only because they fixed my screen in 20 min).
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September 2022 by Jaziel O
Used them many times and when I had a severe issue with my work laptop I thought maybe they would help me out and not charge a ridiculous amount atleast for my loyalty. Charged me DOUBLE what another store charged me. Turns out they were over charging all along. I understand making money but atleast be honest about the repairs that are being done. Nice people and nice customer service but prices too high
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August 2022 by Stephanie G
Every time I come into the store I’m greeted with such great customer service! They have fixed my sister’s phone about 5 times. Each time they do an amazing job! The prices are good too. I have no complaints I would recommend their store to everyone
