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March 2024 by Pandzs
Hate the haircut, she cut 4 inches of hair when i said keep the length. I have little just-below shoulder length hair, and just wanted low layers in my hair and she gave me an uneven pixie cut. AND she changed the hairstyle I wanted because she said it would look better on me, WITHOUT TELLING ME??? The right side of my hair has more hair cut off than the left, and there are just random choppy chunks here and there; she cut my bangs unevenly and there are parts of my bangs which are 2 inches and parts that are 4. I should have never let her go through with cutting all of it and stormed off. Shouldn’t even have paid for the service! No communication whatsoever, and I’m not some type of mannequin that you can do what you want with. I wouldn’t even give this place a star at all, and I will not be coming again.
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February 2024 by David Benavides
Online information shows opened until 8pm, only one haircutter present cutting someone's hair she yells out across the empty facility that she closes at 7pm and is already going to be late so she cannot take a new customer.
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November 2023 by Debbie Conklin
Michelle is great. She cuts your hair exactly how you discuss it with her. She is very pleasant to work with. And my husband also likes her cuts and he is the difficult one!
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October 2023 by Bobby Brown
Timmie is the best here. Just love how she cuts my family’s hair. She is very personable and she genuinely is interested in your conversation. She makes getting your hair cut something to look forward to.
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September 2023 by Erin Mulkey
I wish I had read all the one star reviews before visiting Supercuts, especially the Roosevelt location. The experiences sound so similar to mine. I spoke up about the treatment I received and was dismissed before getting my haircut. After reading the reviews, I realize I dodged a bullet by not getting my haircut! Thank goodness! Supercut can rebuttle every review, but all these people cannot be making this up. I spoke to the Franchisee herself. She is terrible. Offered me a free service, then lost her temper when I explained that a free service was not as important as great customer service and a sincere apology. Bullying your reviewers will always catch up to you.
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September 2023 by Marou S
Tammie did an amazing job and I was on and out in less than 30 minutes
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July 2023 by Jessica Denman
Fast and efficient! Great haircut, and in and out in under 30 minutes!
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June 2023 by Patrice
Jessica was awesome! She did a great job on my hair. She was also very engaging and professional. I will definitely keep going back to Jessika.
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June 2023 by P Faggart
My hairdresser listen to everything I said and came out with the best color in my hair!
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May 2023 by Abhi Jariwala
Worst place to have a haircut. Especially the woman (barber) with Arabic accent is pretty ruthless and doesn’t know even how to use trimmer. Doesn’t have a sense to understand what customer wants
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March 2023 by Joanne Reitz
Staff very friendly and professional best place to get a haircut!
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February 2023 by emilie suddarth
They were great! Walked in and immediately sat down, they were able to do both of my boys hair in 10 mins! 10 mins! Even my youngest tolerated it! Will be going back! Way faster and more efficient than cookie cutters, which is where we were going.
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February 2023 by David G.
This Supercuts location is very clean and has great customer service. I have been going here for a little over a year now and have never had a bad experience. Timme is literally amazing and always does a great job. Whatever you tell her she will do it exactly as asked and make sure it is absolutely perfect. One time I had someone else cut my hair at a different location and I wasn't 100% happy with it so I went to her the next day when she was working and asked if she could fix it and she made it so much better and didn't even charge me. I trust them with my hair completely and will always be coming here. 10/10 would recommend!
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October 2022 by Shawnessy Walters
You all should hire people who specialize in all hair types. You can’t call yourself a professional hairstylist,if you can only manage one hair type.
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October 2022 by John G
This Supercuts location is clean and usually well staffed. The hair stylists are friendly and are good at following requests while also offering options/advise about haircuts. The parking is good, with plenty of spaces for all the different businesses in the shopping center.
